# Swedish Speaking Customer Support for Banking -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Swedish

[Apply for this job](http://jobs.workable.com/view/56cb19fb-0bba-4422-b2e9-2c960f316603)

## Description

Patrique Mercier Recruitment FR is focused on connecting skilled professionals with fantastic career opportunities. We are currently looking for a Swedish Speaking Customer Support Representative for the Banking sector. This position is ideal for individuals who are passionate about providing superior customer service and assisting Swedish-speaking clients with their banking needs.

  

### Responsibilities

-   Provide exceptional customer support to Swedish-speaking clients regarding banking products and services via phone, email, and chat.
-   Assist customers with account inquiries, transactions, and product information.
-   Effectively resolve customer complaints and issues to ensure a smooth banking experience.
-   Maintain accurate records of customer interactions and ensure timely follow-up on any outstanding issues.
-   Collaborate with internal teams to address complex customer inquiries and improve service delivery.
-   Educate clients on banking procedures, new offerings, and digital banking solutions.
-   Gather customer feedback to help drive continuous improvement initiatives within the bank.

## Requirements

-   Fluency in Swedish and English, both written and spoken.
-   Previous experience in customer support, preferably in the banking or financial services industry.
-   Strong communication and interpersonal skills with a focus on customer satisfaction.
-   Detail-oriented with excellent organizational abilities.
-   Proficient in customer support software and Microsoft Office applications.
-   A proactive and problem-solving attitude when addressing customer issues.
-   Willingness to work flexible hours, including evenings and weekends as necessary.

## Benefits

-    Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks