# Usability Engineer

**Company:** [webook.com](http://jobs.workable.com/companies/nFoiJbMb2YRXRa8nUPpzGY.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Product & Design

[Apply for this job](http://jobs.workable.com/view/56d01a04-876c-4f2b-8a92-78553c40b683)

## Description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,[webook.com](http://webook.com/) is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. 

**Role Overview** 

We are seeking a Usability Engineer with deep knowledge in human factors, cognitive psychology, and behavioral UX. The ideal candidate has hands-on experience with usability testing methods, accessibility audits, heuristic evaluations, and a track record of translating findings into actionable design improvements. NN/g or HFI certifications are highly preferred.

**Key Responsibilities:**

-   Plan, conduct, and analyze formative and summative usability studies, including moderated/unmoderated tests
-   Perform heuristic evaluations, cognitive walkthroughs, and accessibility assessments
-   Collaborate closely with designers, developers, and product managers to improve user experience based on findings
-   Create and maintain usability testing protocols, documentation, and research repositories
-   Define and measure usability KPIs (task success rate, error rate, time on task, etc.)
-   Advocate for evidence-based design decisions and usability best practices across teams
-   Support the development of design systems and product guidelines with usability input
-   Help train and mentor cross-functional teams on usability principles and tools

## Requirements

-   Bachelor’s or Master’s in Human Factors, Cognitive Science, Human-Computer Interaction (HCI), Psychology, or a related field
-   2–4 years of experience in usability engineering, UX research, or a similar role
-   Strong foundation in usability principles and testing methodologies
-   Experience with tools like UserTesting, Lookback, Maze, Hotjar, Optimal Workshop, or similar
-   Familiarity with design tools such as Figma, Axure, or Adobe XD
-   Strong statistical and analytical skills for interpreting test results
-   Experience documenting research and presenting to technical and non-technical stakeholders
-   Understanding of WCAG accessibility guidelines and inclusive design