# IT Support Technician

**Company:** [ASM Tech Solutions](null/companies/71oULNhHEB4cTUGYT4jUKR.md)
**Location:** Atlanta, United States
**Workplace:** on site
**Employment type:** Contract

[Apply for this job](null/view/574c82f7-71a4-43d8-8565-8a4df183fc69)

## Description

We are hiring a **School Support Field Technician** to provide onsite IT support and troubleshoot computer, mobile device, network, and printer issues.

### Responsibilities

-   Provide onsite IT and break/fix support.
-   Troubleshoot hardware, software, and network issues.
-   Support **Chromebooks, iPads, macOS, iOS, and Windows**.
-   Support printers, computer labs, displays, and other IT equipment.
-   Install software, updates, and patches.
-   Deploy and configure computers and devices.
-   Maintain tickets and IT asset records.
-   Document troubleshooting and resolutions.
-   Escalate complex issues when needed.

## Requirements

-   **3+ years of IT/Field Technician experience.**
-   **CompTIA A+ certification required.**
-   Desk-side/break-fix support experience.
-   Experience with **Chromebooks, iPads, macOS, and iOS**.
-   Basic network and wireless troubleshooting.
-   Good communication and customer service skills.
-   Valid driver's license and reliable transportation.
-   Must be authorized to work in the U.S.
-   Must pass a background check.

### Preferred

-   Experience in a school/education environment.
-   Associate degree or technical education.
-   Experience with ticketing systems and Microsoft Office.