# Romanian Player support specialist for gaming department in Sofia Bulgaria

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Romanian

[Apply for this job](http://jobs.workable.com/view/57cc9552-6c9f-4960-8a26-e2b330c3cfe7)

## Description

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Romanian Player Support Specialist in our gaming department, based in Sofia, Bulgaria! If you are passionate about gaming and fluent in Romanian, this is your chance to launch a rewarding career.

In this role, you will be the primary contact for our Romanian-speaking players, assisting them with their inquiries, troubleshooting issues, and ensuring a superb gaming experience. Join our dynamic team and play a crucial role in enhancing our gaming community!

### Your Key Responsibilities

-   Provide exceptional support to Romanian-speaking players through various communication channels, including chat, email, and forums.
-   Troubleshoot player issues efficiently and resolve queries to maximize player satisfaction.
-   Collect and analyze player feedback to enhance our gaming services and products.
-   Maintain detailed records of player interactions in our support systems.
-   Collaborate with other departments to streamline processes and improve problem-solving.
-   Contribute to the development and implementation of best practices in player support.

## Requirements

-   Fluency in Romanian is required; proficiency in English is a plus.
-   A strong passion for gaming with an understanding of current gaming trends and communities.
-   Experience in customer support or a related gaming position is advantageous but not mandatory.
-   Excellent written and verbal communication skills with the ability to engage players effectively.
-   Strong analytical and problem-solving skills with a proactive approach to addressing player issues.
-   A positive attitude and ability to work well in a team-oriented environment.
-   Willingness to adapt to the fast-paced nature of the gaming industry.

## Benefits

-   **Financial support during relocation**
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses