# Polish Fitbit Customer Support Specialist - Sofia, Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Burgas, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/57fcd659-dceb-4bd1-976a-6c16a9a0516a)

## Description

🌟 Take your career to new heights with Patrique Mercier Recruitment ES! We are hiring a Polish Fitbit Customer Support Specialist to join our team in Sofia, Bulgaria, offering a fully paid relocation package to make your move seamless and hassle-free.

In this role, you will provide expert customer support for Fitbit products to Polish-speaking customers, helping them troubleshoot issues, understand device features, and enjoy an outstanding Fitbit experience. Become part of a dynamic, international environment and grow your career with us.

  

### Your Responsibilities

-   Deliver high-quality customer support for Fitbit products to Polish-speaking clients via phone, email, and chat.
-   Troubleshoot device issues, provide detailed product guidance, and assist customers in optimizing their Fitbit experience.
-   Maintain accurate records of customer communications in the CRM system.
-   Collaborate with internal teams to resolve complex cases and improve service quality.
-   Engage in continuous learning to stay updated on Fitbit product developments and customer service best practices.

## Requirements

-   Fluency in Polish (both written and spoken) is essential.
-   Clearly state your native language and nationality on your CV and/or cover letter.
-   Previous experience in customer support, especially within technology or consumer electronics, is an advantage.
-   Strong communication, problem-solving, and interpersonal skills.
-   Willingness to relocate to Sofia, Bulgaria; relocation fully covered by the company.
-   Technical aptitude and great attention to detail.
-   Ability to work independently and as part of a team.

## Benefits

1.  • Financial support during relocation
2.  • Fully paid training
3.  • Stable job and career development opportunities
4.  • Attractive salary
5.  • Additional health insurance
6.  • 50+ benefits and services to choose from
7.  • Positive international working environment
8.  • Support and learning
9.  • Employee referral bonuses