# Norwegian Speaking Support Specialist - Work In Sofia - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** T Bulgaria

[Apply for this job](http://jobs.workable.com/view/582a067b-f539-492f-a140-2574fc3ba0e2)

## Description

Mercier Consultancy MD is excited to welcome a Norwegian Speaking Support Specialist to our team in Sofia, Bulgaria! This role includes paid relocation, providing you with an excellent opportunity to grow your career in a dynamic and multicultural environment. You will be responsible for delivering exceptional customer support to Norwegian-speaking clients, ensuring their inquiries are addressed efficiently and professionally.

  

### Your Role

As a Norwegian Speaking Support Specialist, you will manage customer communications across various channels, providing accurate information and resolving issues promptly. Your language skills and customer-oriented approach will help maintain high levels of customer satisfaction.

  

### Key Responsibilities

-   Respond to customer inquiries in Norwegian through phone, email, and chat.
-   Assist customers with product information, troubleshooting, and issue resolution.
-   Maintain accurate records of customer interactions and solutions.
-   Collaborate with internal teams to address complex customer issues efficiently.
-   Stay updated on product offerings, policies, and procedures to provide accurate assistance.
-   Contribute to continuous improvement initiatives within the support team.

## Requirements

-   Fluency in Norwegian (spoken and written) is required; English proficiency is a plus.
-   Previous experience in customer support or related roles is preferred.
-   Excellent communication, interpersonal, and problem-solving skills.
-   Ability to multitask and work effectively in a fast-paced environment.
-   Familiarity with CRM platforms and customer service software.
-   Positive, proactive attitude and strong teamwork orientation.
-   Willingness to relocate to Sofia with paid relocation assistance.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  Monthly Performance Bonus
4.  1500 Euro Signing Bonus
5.  Fully Paid Training
6.  Health Insurance
7.  And Much More...