# Client Calls Specialist - Phone-First Role with Admin & QuickBooks Support

**Company:** [Uptalent.io](http://jobs.workable.com/companies/8JydjimASbEswXEhX1mDWX.md)
**Location:** Remote
**Workplace:** remote
**Department:** Virtual Assistants

[Apply for this job](http://jobs.workable.com/view/587a9cdb-2cb4-4d33-90da-5fb2f72c7b9d)

## Description

### Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)

**Location:** Remote (work from home, must overlap US Pacific Time)  
**Type:** Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)  
**Hours:** 8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)

### About the role

This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.

### What you’ll do (high level)

-   Handle inbound client calls in clear, professional English.
-   Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
-   General admin: email management, scheduling, client follow-ups, document organization.
-   Support onboarding/training for new accounts and communicate status to the US-based team.
-   Maintain accurate notes and follow-up items in our project tool.

## Requirements

### Must-have

-   Very good English (spoken and written) and strong Spanish.
-   Proven remote experience working for US companies.
-   Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
-   Comfortable talking on the phone and providing friendly customer service.
-   Basic bookkeeping experience; QuickBooks experience preferred.

### Nice-to-have

-   Experience in car dealership or autoparts industry.
-   Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.

## Benefits

•     Competitive compensation aligned with experience and location.