# Ecommerce Manager

**Company:** [webook.com](null/companies/nFoiJbMb2YRXRa8nUPpzGY.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** E-Commerce

[Apply for this job](null/view/5a42681f-5472-4c7d-ba35-f3ed1888e027)

## Description

The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives. 

### Key Responsibilities:

-   Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels.
-   Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.
-   Own the e-commerce strategy, KPIs, and P&L to drive sales and profitability.
-   Handle account management of all sales channel partners and vendors.
-   Lead workflows for new product setup and listings (strong writing skills in Arabic and English required).
-   Ensure content, pricing, and inventory accuracy across the website and marketplaces.
-   Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.
-   Set up initiatives to deliver engaging customer experiences that drive conversions and retention.
-   Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities.
-   Manage product forecasting to align supply with customer demand.
-   Oversee stock delivery accuracy for all new product launches.
-   Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance.
-   Stay updated on e-commerce trends, technologies, and best practices.

## Requirements

-   Bachelor’s degree in Marketing, Business, or related field.
-   5–7 years of experience in e-commerce, with at least 2 years in a managerial role.
-   Strong analytical, commercial, and leadership skills.
-   Proficiency with e-commerce platforms, analytics tools, and performance tracking.
-   Excellent written and verbal communication skills in both Arabic and English.