# Supported Housing Administrator - Part time

**Company:** [Together Housing](http://jobs.workable.com/companies/eMn1sv5oGxGGEGGe5Sw1bF.md)
**Location:** Wakefield, United Kingdom
**Workplace:** hybrid
**Employment type:** Part-time
**Department:** Operations

[Apply for this job](http://jobs.workable.com/view/5a8f12a2-e133-4447-b76b-2af32d5514df)

## Description

**We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis and it's not one to miss!**

This is a fantastic opportunity for someone who is organised, customer-focused and thrives in a varied administrative role where no two days are the same.

**Together Housing:** We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. _Further information can be found at this link -_ [_https://togetherhousing-group.my.canva.site/_](https://url.uk.m.mimecastprotect.com/s/T7MkCwnYgtLZ4n5tVfRhJh6Qv?domain=togetherhousing-group.my.canva.site/)

**18.5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday**

## Requirements

**Outline of Key responsibilities in the role...**

-   Be the first point of contact for customers, residents and partner agencies
-   Provide administrative support to the Supported Housing and Telecare teams
-   Respond to enquiries, resolve routine issues and support customer communications
-   Coordinate appointments, meetings and correspondence
-   Maintain accurate records and update housing management systems
-   Support with invoices, rent statements, service charge enquiries and ordering processes
-   Assist in collating data for reporting, monitoring and performance purposes
-   Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records)
-   Manage key documentation such as tenancy agreements, contracts and reports
-   Work closely with internal teams, managing agents and external partners

**We’re looking for someone who has...**

-   Has experience working with customers or the general public
-   Is confident using Microsoft Office (Word, Excel, Outlook)
-   Has strong organisational and administrative skills
-   Can manage multiple tasks and prioritise effectively
-   Takes a professional, customer-focused approach
-   Is flexible and able to respond to changing demands

This is an opportunity to join a supportive team where your work plays a key role in delivering high-quality services to our residents and communities.

If you’re looking for a role where you can make a real impact behind the scenes, we’d love to hear from you.

## Benefits

### _**In return, we are offering the successful candidate in the role…**_

-   **Starting salary of £26, 276 per annum (**The full-time equivalent actual salary will be pro-rated for 18.5 hours per week.)
-   **27 days holiday** (rising to 32 over 5 years’ service) + bank holidays
-   **Office base will be either our Bullgreen House office or our Wakefield office**
-   **18.5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday**
-   To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - [Employee Benefits Link](https://www.togetherhousing.group/careers/working-for-us/)

-   THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
-   Please ensure you fully answer the questions on the application form.
-   Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.