# People & Culture Specialist

**Company:** [FairMoney](http://jobs.workable.com/companies/ccBaMMxRfjDf538cTRNwaZ.md)
**Location:** Lagos, Nigeria
**Workplace:** hybrid
**Department:** People and Culture

[Apply for this job](http://jobs.workable.com/view/5b39b855-8dc0-4409-a852-09177250ce2d)

## Description

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.

In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents.

To gain deeper insights into FairMoney's pivotal role in reshaping Africa's financial landscape, we invite you to watch [this](https://www.youtube.com/watch?v=qJAvPHdpRD0) informative video.

**Job Summary**

The People Specialist is responsible for providing end-to-end talent management support to the People and Culture department; particularly the outsourced staff of the company. They play a crucial role in implementing people policies, programs, and initiatives, and ensuring compliance with relevant employment laws and regulations. The People Specialist will collaborate with various stakeholders to facilitate effective HR processes and contribute to creating a positive and productive work environment.

**Key Responsibilities:**

**Recruitment and Onboarding:**

-   Coordinate the end-to-end recruitment and selection process for all outsourced hires, including job posting, screening resumes, conducting interviews, and coordinate with the outsourcing partners to send offers to successful candidates.
-   Ensure smooth onboarding process for all new outsourced hires, including orientation, documentation, and providing necessary information and resources in coordination with the outsourcing partners.

**HR Operations and Administration:**

-   Maintain an up to date employee database, including personal information, employment contracts, and benefits enrolment.
-   Handle employee inquiries and provide guidance on HR policies, procedures, and programs.

**Outsourced staff Payroll Management:**

-   Process outsourced staff payroll and ensure accuracy of employee compensation, deductions, and benefits.
-   Manage employee attendance, leaves, and timekeeping records.
-   Administer employee benefits programs, such as HMO, pension plans, and employee assistance programs. 

**Employee Relations and Engagement:**

-   Support employee relations initiatives by addressing employee concerns, grievances, and disciplinary matters in accordance with company policies and legal requirements.
-   Contribute to the development and implementation of employee engagement programs and initiatives to foster a positive work culture and enhance employee satisfaction.
-   Assist in organizing employee events, recognition programs, and team-building activities.

**HR Policy and Compliance**:

-   Assist in the development, implementation, and communication of HR policies, procedures, and employee handbook.
-   Stay updated on relevant employment laws and regulations and ensure HR practices are compliant.
-   Assist in conducting internal audits and reviews to identify areas of improvement in HR processes and compliance.

**Performance Management:**

-   Assist in the performance management process, including goal setting, performance reviews, and performance improvement plans.
-   Maintain performance records and support managers in addressing performance-related issues.

**HR Reporting and Analytics:**

-   Prepare HR reports and metrics, such as headcount, turnover, and employee demographics.
-   Analyze HR data to identify trends and insights and provide recommendations for improving HR strategies and processes.

## Requirements

-   Bachelor’s degree in human resources management, Business Administration, or any related field.
-   Additional HR certification is a plus.
-   3-5-year’s experience as an HR generalist.
-   Knowledge of employment laws, regulations, and best practices.
-   Strong knowledge of Microsoft Excel and Google Workspace.
-   Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
-   Strong attention to detail and accuracy in record-keeping and data management.
-   Discretion and ability to handle confidential information with professionalism and integrity. 
-   Problem-solving and analytical skills, with the ability to identify issues and propose solutions.
-   Adaptability and flexibility to work in a fast-paced and dynamic environment.

## Benefits

-   Private Health Insurance
-   Paid Time Off
-   Hybrid work
-   Training & Development programs

**Recruitment Process:**

-   Screening with a member of the recruitment team (30 min).
-   Technical Interview with the hiring manager.