# IT Field Engineer - West Sussex

**Company:** [Focus Group](http://jobs.workable.com/companies/j6TQo4sVqdUNdqSiMkwWkZ.md)
**Location:** Worthing, United Kingdom
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Operations

[Apply for this job](http://jobs.workable.com/view/5b4d7648-3c37-429f-9eb6-3bf207c5f433)

## Description

**IT Field Engineer**

**West Sussex Area**

**Up to £35,000 + Van + Fuel Card + Overtime**

_(Internal Job Level Reference: Senior Associate)_

Focus Group is a technology services company backed by Hg Capital, supporting over 30,000 SME customers across the UK. Following our $1bn valuation in 2024, we're scaling fast and investing heavily in the people who keep our customers running.

We're looking for an **IT Field Engineer to join our team in West Sussex.** This is a role for someone with broad, hands-on technical knowledge across the full IT stack, who's just as comfortable configuring a firewall as they are troubleshooting a laptop or setting up Microsoft 365. You'll be out on the road visiting customer sites, so if you love variety and solving different problems every day, this is for you.

**What you'll be doing**

-   Installing, configuring and maintaining a wide range of IT solutions for customers ranging from small businesses to enterprise
-   Getting hands-on with networking equipment — firewalls, routers, switches and wireless technology — as a core part of your day-to-day work
-   Supporting Microsoft technologies including Windows Desktop, Windows Server and M365, plus cloud platforms like Azure, Intune and SharePoint
-   Carrying out field fault visits to resolve time-critical hardware and service issues
-   Playing a key role in multi-technology projects across multiple sites
-   Auditing and documenting client infrastructure
-   Working closely with project management, 3rd Line Engineers and the Service Desk

**What we're looking for**

-   Solid experience in an IT support or delivery role, with genuinely broad technical knowledge
-   Good working knowledge of networking — firewalls, routers, switches and wireless — this is a key focus of the role
-   Experience with the Microsoft technology stack (Windows Desktop, Windows Server, M365)
-   Some exposure to cloud technologies such as Azure, Intune or SharePoint
-   Strong troubleshooting skills and a genuine desire to keep growing your technical knowledge
-   A full valid UK driving licence, as this is a field-based role
-   Flexibility to adjust hours or stay over for larger project work when needed

**Nice to have**

-   Experience in an IT Managed Service environment
-   Vendor or industry qualifications (Microsoft, Meraki, SonicWall, Aruba or Cisco)
-   An active Microsoft certification

**What's in it for you**  
Up to £35,000 salary, plus a company van, fuel card and overtime. You'll also have a clear path to progress — many of our engineers move on to become Team Leaders, Team Managers or Solutions Engineers.

Let's connect. Let's grow.

## Benefits

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