# Director of Business Solutions

**Company:** [webook.com](https://jobs.workable.com/companies/nFoiJbMb2YRXRa8nUPpzGY.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Commercial

[Apply for this job](https://jobs.workable.com/view/5b91b4e1-d88f-4f0c-952f-c6f80db9407a)

## Description

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you are looking for , **webook.com** is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.  

**Role Overview:**

The Director of Business Solutions will lead the delivery of tailored, high-value business solutions and customization projects within the Webook industry. This role acts as a bridge between clients, sales, and product/tech teams to design, deliver, and optimize solutions that meet client-specific needs and strengthen long-term relationships.

### Key Responsibilities

-   Lead the scoping, planning, and execution of client-specific customization projects.
-   Collaborate with clients to understand requirements and translate them into actionable solutions.
-   Partner with product, technology, and operations teams to ensure timely and successful delivery.
-   Develop frameworks for scalable customization processes while maintaining client flexibility.
-   Oversee solution implementation, ensuring quality, efficiency, and alignment with business objectives.
-   Provide consultative support to sales teams during pre-sales cycles to design tailored proposals.
-   Track and report on project performance, ROI, and client satisfaction.
-   Build and maintain strong client relationships to foster repeat business and upsell opportunities.

## Requirements

-   8–10 years of experience in business solutions, project management, or solution delivery.
-   Strong background in managing customization projects, preferably in tech, SaaS, or event/entertainment platforms.
-   Proven ability to translate business needs into technical and operational solutions.
-   Excellent stakeholder management and cross-functional collaboration skills.
-   Strong project management skills (PMP, Agile, or similar certification is a plus).