# Restaurant General Manager **Company:** [Millennium Hotels and Resorts](http://jobs.workable.com/companies/44qrjFFDqVPMCFanufiQ7j.md) **Location:** Sunnyvale, United States **Workplace:** on site **Employment type:** Full-time **Department:** M Social Sunnyvale [Apply for this job](http://jobs.workable.com/view/5b9fb104-4347-4eb7-ba55-bf010914b7d2) ## Description ![](https://workablehr.s3.amazonaws.com/uploads/photos/700167/224a079236d2cf211d733069fadb2bc1.png) ![](https://workablehr.s3.amazonaws.com/uploads/photos/700167/d105ff56c2de27b03803749fd6c03f9a.jpg) **Hotel Name:** M Social Sunnyvale **Location:** Onsite – Sunnyvale, CA **Salary Range:** $95,000.00 - $101,000.00 ### **Join the Team at M Social Sunnyvale** At **M Social Sunnyvale**, we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the _young at heart_, M Social delivers a bold and vibrant hospitality experience. ### **About M Social Sunnyvale** As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach." At Millennium, we are guided by our core values: - **Passion for Hospitality** – Delivering meaningful and memorable guest experiences - **Entrepreneurial** – Taking ownership and acting with agility - **Innovation & Progressive** – Continuously improving how we operate and serve - **Solutions & Results Oriented** – Staying adaptable and focused on results These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. ### About the Role As our **Restaurant General Manager**, you will lead the daily operations of **Beast & Butterflies**, creating an energetic, guest-focused dining experience that reflects the M Social lifestyle brand. You will oversee restaurant, bar, lounge, and outlet operations while driving financial performance, developing exceptional teams, and delivering memorable guest experiences. This role is ideal for a dynamic hospitality leader who combines operational excellence with a passion for people, food, beverage, and creating social experiences. **Your Impact – Leadership** You will establish the culture, service standards, and operational excellence of Beast & Butterflies. Through visible leadership, coaching, innovation, and accountability, you will create an environment where team members thrive, guests become loyal advocates, and financial goals are consistently achieved. **What You'll Be Doing** **Leadership & Ownership** - Lead all front-of-house restaurant and bar operations - Recruit, coach, develop, and inspire supervisors and hourly team members - Foster a culture of accountability, collaboration, and exceptional hospitality - Lead daily pre-shift meetings and operational briefings - Build a highly engaged team focused on service excellence **Restaurant Operations** - Oversee all daily restaurant, bar, lounge, and outlet operations - Maintain exceptional food quality, beverage standards, cleanliness, and service execution - Ensure consistent execution of brand standards and guest experiences - Monitor reservations, seating, guest flow, and service recovery - Partner closely with the Executive Chef to deliver seamless operations **Guest Experience** - Create memorable guest experiences rooted in genuine hospitality - Build relationships with regular guests and local clientele - Resolve guest concerns quickly and professionally - Lead by example with a visible presence on the restaurant floor - Drive guest satisfaction and online reputation scores **Team Collaboration** - Partner closely with Culinary, Banquets, Catering & Conference Services, Front Office, Marketing, and hotel leadership - Support hotel activations, special events, and community programming - Foster open communication and teamwork across departments **People Leadership** - Recruit, onboard, coach, and develop restaurant leaders and team members - Conduct performance reviews and ongoing coaching - Build succession plans and promote internal talent development - Create a positive, inclusive, and engaging work environment **Financial & Business Performance** - Manage restaurant budgets, forecasting, labor productivity, and operating expenses - Monitor food, beverage, and labor costs - Drive revenue growth through exceptional guest experiences, promotions, and upselling - Analyze financial reports and operational metrics to improve profitability - Support inventory management and cost control initiatives **Compliance & Standards** - Ensure compliance with health, safety, sanitation, and alcohol service regulations - Maintain food safety and responsible beverage service standards - Ensure compliance with company policies and procedures - Uphold operational excellence and accountability throughout the restaurant ## Requirements - Passion for hospitality and delivering memorable guest experiences - Strong leadership, communication, and interpersonal skills - Excellent organizational and decision-making abilities - Ability to thrive in a fast-paced, high-energy restaurant environment - Flexibility to work evenings, weekends, and holidays **Leadership Requirements** - Proven leadership experience managing upscale restaurants, hotel restaurants, or lifestyle dining concepts - Demonstrated ability to lead high-performing teams and drive guest satisfaction - Strong coaching, mentoring, and employee development skills - Experience managing labor productivity, scheduling, and financial performance - Ability to lead through change, innovation, and operational growth **Technical / Role-Specific Requirements** - Strong knowledge of restaurant and bar operations - Experience managing food and beverage costs, labor, inventory, and profitability - Strong understanding of wine, spirits, cocktails, and beverage service standards - Experience with restaurant POS systems, reservation platforms, and inventory management systems - Knowledge of health department regulations, food safety, and responsible alcohol service - Experience leading high-volume restaurant operations within a hotel environment preferred **Education** - High school diploma or equivalent required - Bachelor's degree in Hospitality Management, Business, or a related field preferred - Equivalent combination of education and relevant experience will be considered ## Benefits At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success: - Medical, Dental & Vision Insurance - Company-paid Life and AD&D Insurance - Short-Term and Long-Term Disability Coverage - 401(k) Retirement Plan with Company Match (where applicable) - Paid Time Off & Paid Holidays - Hotel Room Discounts across our global portfolio - Employee Assistance Program (EAP) _Benefits eligibility and offerings are subject to plan terms and company policy._ **Why Join Us** At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth. Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.