# Danish Speaking Technical Support Advisor -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Danish

[Apply for this job](http://jobs.workable.com/view/5c533eaf-cc81-4696-9ba5-5a1952258c12)

## Description

Patrique Mercier Recruitment FR is a reputable recruitment agency focused on matching skilled professionals with outstanding career opportunities. We are currently seeking a Danish Speaking Technical Support Advisor to join our enthusiastic customer service team. This role is designed for individuals with a strong technical background who are dedicated to providing exceptional support to Danish-speaking clients.

  

### Responsibilities

-   Offer excellent technical support to Danish-speaking customers via phone, email, and chat.
-   Identify, troubleshoot, and resolve technical issues while ensuring high customer satisfaction.
-   Guide customers in utilizing product features and best practices effectively.
-   Maintain accurate documentation of customer interactions and resolutions in our CRM system.
-   Collaborate with product and engineering teams to escalate and resolve complex technical issues.
-   Conduct follow-ups with customers to ensure complete satisfaction with the solutions provided.
-   Stay updated on product changes and industry trends to provide relevant and informed support.

## Requirements

-   Fluency in Danish and English, both written and spoken.
-   Prior experience in technical support or customer service is highly desirable.
-   Strong technical aptitude and troubleshooting capabilities.
-   Exceptional attention to detail and analytical problem-solving skills.
-   Strong communication skills with a focus on customer experience.
-   Experience with CRM systems and remote support tools is advantageous.
-   Ability to work both independently and collaboratively in a team environment.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...