# Spanish Customer Service for Digital Banking - Athens, Fully Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/5c804110-a736-4352-b7dd-71bd304ebfc7)

## Description

Mercier Consultancy is seeking a dedicated Spanish Customer Service Representative to join our Client's Digital Bank team based in Athens, Greece. This role offers a unique opportunity with fully paid relocation, enabling you to be part of an innovative financial services environment.

In this position, you will assist Spanish-speaking clients by providing high-quality customer service related to digital banking products, services, and inquiries. Your fluency in Spanish will be crucial in ensuring effective communication and a seamless banking experience for our customers.

### Responsibilities

-   Provide exceptional customer support in Spanish for digital banking products and services
-   Assist with account inquiries, transactions, technical issues, and product information
-   Resolve customer complaints and issues promptly and professionally
-   Document all customer interactions accurately in the CRM system
-   Collaborate with internal teams to improve customer experience and service delivery
-   Stay updated on digital banking trends, products, and regulations

## Requirements

-   Fluency in Spanish and English, with excellent communication skills
-   Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter
-   Previous experience in customer service, preferably in banking or financial services
-   Strong problem-solving skills and attention to detail
-   Ability to work efficiently in a fast-paced, technology-driven environment
-   Willingness to relocate to Athens, Greece with full relocation support provided
-   Familiarity with CRM systems and digital banking platforms is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...