# German Customer Care for Online Marketplace - Greece, Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** German

[Apply for this job](http://jobs.workable.com/view/5cabda12-af82-40c6-aa7e-79e922a04f35)

## Description

Mercier Consultancy is pleased to present an excellent opportunity for German-speaking professionals to become part of an innovative online marketplace company. Ideal candidates will be passionate about leveraging their language skills and professional expertise to contribute to a collaborative environment focused on growth and technological advancement.

As a German Customer Care Representative, you will serve as the company’s representative, delivering exceptional support and ensuring a smooth and positive customer experience.We encourage you to become a member of our vibrant team and play a key role in a quickly growing digital marketplace that appreciates your skills and supports your professional growth.

### Your Responsibilities

-   Deliver exceptional customer service to German-speaking customers through various channels.
-   Handle inquiries, complaints, and feedback promptly and professionally.
-   Assist customers with navigating the online marketplace platform and resolving any issues.
-   Maintain accurate records of interactions to contribute to continuous improvement.
-   Work collaboratively with internal teams to enhance overall customer satisfaction.
-   Participate in ongoing training to stay updated on company products, policies, and emerging trends.

## Requirements

-   A native level of fluency in German and a B2 level of English (both spoken and written) is essential.
-   Strong passion for customer service and a commitment to excellence.
-   Willingness to relocate to Greece; a fully paid relocation package is provided.
-   Excellent communication and interpersonal skills.
-   Previous customer care experience is advantageous but not mandatory.
-   Ability to work in a fast-paced, technology-driven environment.
-   Problem-solving skills and a positive, proactive attitude.
-   A team player eager to contribute to company growth and success.

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   And many other perks!