# Danish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

**Company:** [Next Job Abroad](https://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Danish

[Apply for this job](https://jobs.workable.com/view/5ce33939-40cf-4bc7-9e2e-e68d9985a555)

## Description

Start your new adventure with Next Job Abroad as a Danish Speaking Customer Support Agent in the vibrant iGaming industry based in **Malta**! This is an exciting opportunity to use your language skills in a dynamic environment while experiencing the beauty and culture of the Mediterranean. In this role, you will provide outstanding support to our Danish-speaking customers, ensuring they have a fun and engaging gaming experience.

As part of our customer support team, you will respond to inquiries, resolve issues, and offer detailed guidance regarding our gaming products. If you have a positive attitude, exceptional communication skills, and a passion for providing excellent service, we would love to hear from you. To assist you in starting this new chapter, we also provide a comprehensive relocation package!

### Responsibilities

-   Provide high-quality customer support via chat, email, and phone to **Danish**\-speaking clients.
-   Quickly and effectively address and resolve customer queries and concerns.
-   Guide customers through our gaming services to enhance their overall experience.
-   Collaborate with your team to maintain exceptional service levels.
-   Record and track customer interactions accurately in our CRM system.
-   Gather customer feedback and provide insights to support service improvements.
-   Participate in training initiatives to enhance your skills and product knowledge.

## Requirements

-   Fluency in **Danish** and proficient in English; additional languages are an asset.
-   Previous experience in customer support or similar roles is preferred.
-   Strong communication and interpersonal skills with a commitment to customer satisfaction.
-   Able to manage multiple tasks and maintain composure in a busy environment.
-   Experience with CRM tools and customer service platforms is a plus.
-   Willingness to relocate to **Malta** and immerse yourself in a new culture.
-   A true passion for gaming and knowledge of the iGaming industry are highly valued.

## Benefits

-   Career growth opportunities in a renowned iGaming company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Hybrid working setup.
-   Yearly salary **€26.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!