# Restaurant Manager (Black Bear Diner)

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** North Las Vegas, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Full Service Dining

[Apply for this job](http://jobs.workable.com/view/5daf5a59-bd42-483c-bddc-371cf70b69f8)

## Description

LV Petroleum is searching for a Assistant Manager for our ICONIC Black Bear Diner inside of our bustling travel center! Are you a full-service restaurant leader, customer service champion and passionate brand advocate? Then apply today!

SITE ADDRESS: 4388 W. Craig Road North Las Vegas, NV. 89031

**Key Responsibilities:**

### 1\. **Staff Management:**

-   Supervise, train, and motivate all restaurant staff, including servers, cooks, and front-of-house employees.
-   Assist with hiring and onboarding new team members.
-   Delegate tasks and responsibilities to staff and ensure that they are performed to the diner’s standards.
-   Conduct performance reviews and offer coaching and feedback to improve staff performance.
-   Manage employee schedules and staffing levels to ensure proper coverage.

### 2\. **Customer Service:**

-   Ensure that all guests receive prompt, courteous, and professional service.
-   Handle guest complaints and concerns efficiently and professionally, striving for guest satisfaction.
-   Regularly interact with guests to ensure that their dining experience meets or exceeds expectations.
-   Maintain a positive and welcoming atmosphere throughout the dining area.

### 3\. **Operational Management:**

-   Assist in managing day-to-day restaurant operations, including overseeing food preparation, kitchen operations, and cleanliness.
-   Ensure the restaurant follows health and safety regulations, including sanitation and food safety standards.
-   Maintain inventory control and order supplies as needed to ensure smooth operations.
-   Monitor and control the quality of food and beverages, ensuring that they meet the Black Bear Diner’s standards.
-   Ensure restaurant equipment is properly maintained and report any issues for repair.

### 4\. **Financial Management:**

-   Assist in managing the restaurant’s budget and financial performance, including controlling labor costs and food costs.
-   Help prepare and review financial reports, tracking expenses, sales, and profit margins.
-   Monitor and maintain cash handling procedures, ensuring accuracy and adherence to company policies.
-   Participate in efforts to achieve sales targets and maximize profitability.

### 5\. **Marketing & Promotion:**

-   Assist with local marketing efforts to promote the restaurant and attract new guests.
-   Ensure consistency in brand image and marketing materials.
-   Encourage repeat business by fostering customer loyalty and maintaining strong community relations.

### 6\. **Compliance:**

-   Ensure that the restaurant complies with all federal, state, and local regulations, including those related to food safety, health codes, and labor laws.
-   Ensure proper training for staff in areas such as alcohol service and food safety.

## Requirements

-   **Experience:**

-   2-3 years of restaurant management experience, preferably in a casual dining or full-service environment.
-   Experience managing a team, providing leadership, and working with budgets and sales goals.

-   **Skills:**

-   Strong leadership and organizational skills.
-   Excellent communication skills, both verbal and written.
-   Ability to handle multiple tasks in a fast-paced environment.
-   Strong customer service skills with the ability to resolve conflicts in a professional manner.
-   Proficiency in point-of-sale (POS) systems and other restaurant management software.

-   **Physical Requirements:**

-   Ability to stand and walk for extended periods of time.
-   Ability to lift up to 50 pounds.
-   Ability to work in a high-energy, fast-paced environment.

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k, IRA)
-   Paid Time Off (Vacation, Sick & Public Holidays)