# POS Operations Support Coordinator

**Company:** [Mellon Group of Companies](http://jobs.workable.com/companies/ePKjLjeSWiTkoiRp3Shxfr.md)
**Location:** Piraeus, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Hardware Services

[Apply for this job](http://jobs.workable.com/view/5e02c455-d379-4487-ba4d-489431ebb599)

## Description

Mellon Technologies, the parent company of Mellon Group, is a leading provider in electronic transactions, telephone customer service, and business process outsourcing. Specializing in innovative Point of Sale (POS) solutions, we are committed to delivering reliable products and high-quality services to our clients.

We are looking for a **POS Operations Support Coordinator** to support the daily operations of our POS Service team.

The role focuses on ensuring smooth processes, monitoring performance, and driving continuous improvement.

**Key Responsibilities:**

-   Monitor daily operations and resolve issues promptly
-   Ensure SLA compliance and track performance metrics
-   Analyze data and recommend process improvements
-   Coordinate and communicate across teams
-   Handle escalations and ensure timely resolution
-   Support internal communication and team efficiency

## Requirements

-   Bachelor’s degree in Engineering, IT, Business, or related field
-   2–4 years of experience in operations or service coordination
-   Strong analytical and organizational skills
-   Excellent communication skills
-   Proficiency in Microsoft Office (BI/reporting tools are a plus)

## Benefits

-   Competitive salary
-   Health insurance
-   Training and development opportunities
-   Dynamic work environment