# Funding Associate (Rotational Shifts)

**Company:** [BID Operations](http://jobs.workable.com/companies/vQqYQmieiAE2Pj9s1jXfBh.md)
**Location:** Kuala Lumpur, Malaysia
**Workplace:** hybrid
**Department:** Business Operations

[Apply for this job](http://jobs.workable.com/view/5e41e015-7e2b-4760-9ecf-2a185339cf1b)

## Description

**About the company:**

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

**About the role:**

We are seeking a proactive and detail-oriented Funding Associate to join our team. The Funding Associate will play a critical role in ensuring the efficient and accurate processing of funding transactions, conducting data reconciliation, generating reports, and analyzing funding-related risks. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment.

**Key Responsibilities:**

-   Perform daily funding reviews, process transactions, and ensure compliance.
-   Reconcile funding data, generate reports, and analyze statistics for process enhancement.
-   Identify, analyze, and report abnormal funding situations, collaborating on resolutions.
-   Conduct risk analysis from a funding perspective and propose mitigation strategies.
-   Handle funding-related cases, ensure accurate documentation, and track progress.
-   Process funding-related cases or requests according to established procedures.
-   Ensure accurate documentation and tracking of case resolutions.
-   Provide support and assistance to internal teams as needed.
-   Communicate and coordinate with Payment Service Providers on funding operations, transaction investigations, issue resolution, and process improvements.

## Requirements

-   Bachelor's degree in Business Administration, Business Management, or a related field. 

-   Excellent written and verbal communication skills. 

-   Bilingual in English and Hindi is required. 

-   High attention to detail to facilitate information accuracy. 

-   Ability to handle pressure in a fast-paced environment. 

-   Ability to work collaboratively within a team. 

-   Patience in conducting repetitive tasks and be able to maintain a high level of accuracy when multi-tasking. 

-   A fast learner, with the ability to absorb substantial information and knowledge with ease, and subsequently apply them.  

-   Intermediate/advanced Microsoft Office skills (Advanced Excel skills will be highly regarded).

## Benefits

-   Opportunities for enriching career growth, including exposure to regional contexts.
-   Healthcare coverage (medical, dental, optical), gym benefits.
-   Flexibility in smart casual dress code.
-   Young, vibrant and open work culture.