# Shift Lead (Miss J's Diner)

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Wapakoneta, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/5e894dc8-fac2-4543-a077-e7774a40ecf6)

## Description

As a Shift Lead at Miss J Diner, you will be responsible for overseeing daily operations during your assigned shifts. You will lead a team of service staff to deliver exceptional customer experiences, maintain high standards of quality, and ensure smooth and efficient cafe operations.

**Key Responsibilities:**

-   Supervise and support cafe staff during assigned shifts.
-   Open or close the cafe following standard operating procedures.
-   Ensure excellent customer service and promptly resolve any guest issues.
-   Monitor inventory levels and assist with stock management.
-   Handle cash, POS transactions, and daily reconciliations.
-   Maintain cleanliness and organization in the cafe according to health and safety standards.
-   Train and mentor new team members as needed.
-   Communicate with management about staff performance, inventory needs, and customer feedback.
-   Ensure timely preparation and quality control of food and beverages.

**Qualifications:**

-   Previous experience in a cafe, restaurant, or hospitality setting (supervisory experience preferred).
-   Excellent leadership, communication, and organizational skills.
-   Ability to work in a fast-paced environment.
-   Strong problem-solving abilities and a proactive mindset.
-   Flexibility to work mornings, evenings, weekends, and holidays as needed.
-   Food Safety and/or Barista certification is a plus.

## Benefits

Weekly pay.

Opportunities for growth and advancement.

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k)
-   Paid Time Off (Vacation & sick pay)