# Executive - Credit Control - Royapettah (Chennai)

**Company:** [Rentokil Initial](http://jobs.workable.com/companies/fPa2RXiP9GqzdAcEKZVYa9.md)
**Location:** Chennai, India
**Workplace:** on site
**Employment type:** Full-time
**Department:** Finance

[Apply for this job](http://jobs.workable.com/view/5ee201df-dad3-4783-88de-04e49b85a9b5)

## Description

**About Rentokil PCI**

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

**For more details:** [**https://www.rentokil-pestcontrolindia.com**](https://www.rentokil-pestcontrolindia.com/)

## Requirements

**About the Role:**

-   The Executive/Senior Executive is responsible for supporting the setup and execution of credit control processes across regions, ensuring timely collections, resolving billing disputes, and providing actionable insights to reduce outstanding receivables.
-   The incumbent will report to the Senior Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

**Job Responsibilities:**

-   Assist in implementing a standardised credit control system across PAN India.
-   Coordinate with Regional Heads to track and improve outstanding collections.
-   Maintain accurate logs of all follow-ups and chasing activity.
-   Identify shifts in payment patterns and recommend proactive measures.
-   Develop and apply a root cause analysis mechanism to understand and resolve long-pending dues.
-   Ensure timely payment of dues and escalate chronic cases as needed.
-   Support Sales and Regional Managers in resolving disputed invoices and negotiating revised terms.
-   Share regular statements and collection reports with senior management for decision-making.
-   Coordinate with Senior Credit Controllers and the Sales Team for PO-related documentation and follow-ups.

**Key Result Areas:**

-   Standardisation of Credit Control Processes
-   Reduction in Outstanding Dues
-   Dispute Resolution Turnaround Time
-   Timely Collection Reporting
-   Root Cause Analysis Implementation

**Competencies (Skills essential to the role):**

-   Attention to Detail
-   Result Orientation
-   Analytical Thinking
-   Collaboration & Influence
-   Accountability & Ownership

**Educational Qualification / Other Requirement:**

-   Graduate (in any stream)
-   Minimum 2-3 years of experience in collections
-   Proficient in MS Office (Advanced Excel skills preferred)
-   Prior experience in an MNC or structured corporate environment preferred

**Role Type / Key working relationships:**

-   Individual Contributor
-   Internal team
-   External stakeholders

## Benefits

**What can you expect from RPCI?**

-   Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

-   Service
-   Relationships
-   Teamwork
-   Responsibility

**DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.**