# Onboarding Specialist - Client Welcome Calls (Healthcare/Mental Health)

**Company:** [Zenara Health](http://jobs.workable.com/companies/mmvfgyXMJS3EvffC3GfqYu.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Part-time
**Department:** Engineering

[Apply for this job](http://jobs.workable.com/view/5f987285-a18a-467b-bacc-05d5c41f1ac8)

## Description

Our users are psychiatrists and mental health clinicians — so we're looking for someone who can speak comfortably and credibly with a clinical, professional audience.

We're looking for a warm, articulate person to run short (15-minute) onboarding calls for new users of our platform. This is a healthcare-adjacent product, so we'd love someone with a clinical or mental-health-related background — a psychiatric nurse, nursing student, psychology/social work student, or similar — who's comfortable speaking knowledgeably and reassuringly with a professional clinical audience.

**What you'll do:**

-   Run scheduled 15-minute video calls with new users shortly after they sign up
-   Walk them through a short demo report using a script and talking points we provide
-   Answer common questions confidently and warmly
-   Flag anything outside your scope appropriately (we'll give you clear guidance on this)
-   Log brief notes after each call

**What we're looking for:**

-   A genuinely warm, calm, clear communicator — this is the most important quality
-   Background in nursing, psychology, social work, or a related field (current students welcome)
-   Comfortable on video calls with clinicians and professionals you've just met
-   Reliable availability for scheduled call slots
-   Strong spoken English

**Details:**

-   Part-time / contract — $20 paid per call
-   Fully remote, any timezone considered
-   Training provided — we'll walk you through our script, the demo report, and likely questions before your first real call
-   Immediate start

If this sounds like you, please apply with a short note on your background and why this role appeals to you, along with your proposed rate per call. We may ask shortlisted candidates to do a brief practice call as part of the process.