# Dutch Speaking Customer Support For Booking.com - Paid Relocation To Athens

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Fien Greece

[Apply for this job](http://jobs.workable.com/view/5fa4a037-c598-4c84-bb5e-2e136f26c997)

## Description

Mercier Consultancy is excited to offer a rewarding opportunity for a Dutch Speaking Customer Support Representative to work with Booking.com, with a relocation package to Athens, Greece. In this role, you will provide outstanding support to Dutch-speaking customers, helping them navigate Booking.com's services with ease and professionalism while enjoying life in a vibrant and historic city.

### Key Responsibilities

-   Provide exceptional customer support to Dutch-speaking clients of Booking.com through phone, email, and chat.
-   Assist customers with reservations, inquiries, cancellations, and other booking-related concerns efficiently and courteously.
-   Resolve customer issues and complaints effectively, ensuring customer satisfaction and loyalty.
-   Maintain accurate records of customer interactions and transactions in Booking.com's CRM system.
-   Work collaboratively with internal teams to improve service quality and client experience.
-   Stay updated on Booking.com products, services, and policies to provide knowledgeable assistance.

## Requirements

-   Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus.
-   Previous experience in customer support, preferably in the travel or hospitality industry, is a plus.
-   Excellent communication and problem-solving skills, with a customer-focused approach.
-   Ability to handle high-pressure situations calmly and professionally.
-   Proficiency with CRM software and customer service tools is beneficial.
-   Willingness to relocate to Athens, Greece, and adapt to a new cultural environment.
-   Strong interpersonal skills and the ability to work well within a team.

## Benefits

-   Competitive Monthly Salary

-   Relocation Package
-   Airport Pick-Up

-   Fully Paid Training

-   Health Insurance
-   Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece

-   And Much More...