# Network Engineer L1 - (SS-FNW260529 019/05)

**Company:** [Xcellink Pte Ltd](http://jobs.workable.com/companies/8dSEYsYpZ3ZWPg9yxjJRt4.md)
**Location:** Woodlands, Singapore
**Workplace:** on site
**Employment type:** Full-time
**Department:** Enterprise Operations and Services

[Apply for this job](http://jobs.workable.com/view/5fad81f8-cf67-442f-8bb0-652100a50b4b)

## Description

As a **Network Engineer L1**, you will be responsible for the following :-

• 24/7 network operations and monitoring of network infrastructure and UPS systems

• Incident handling and escalation

• Incident tracking and reporting

• Preventive maintenance support

• Corrective maintenance support

• Monthly preventive maintenance reporting

• Network configuration support

• Change support based on approved requirements

• Monthly SLA reporting, performance reporting, incident reporting

_Manage infrastructure includes:_

• Routers, switches and firewalls

• IPS / IDS / NAC systems

• Load balancers

• Wireless infrastructure

• Media converters

• Any other network devices

• UPS systems

_Key Deliverables_

• Fully managed 24/7 Network & UPS support

• Incident resolution within agreed SLA

• Preventive maintenance and monthly reporting

• Security and compliance assurance

## Requirements

-   Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
-   Capable to understanding and implement procedures and instructions given in operations manual.

-   A strong team player with the ability to collaborate and willingness to support others.
-   Have strong communications skills and ability to resolve issues or inquiries effectively.
-   Able to work rotational shifts: 1st Shift (10:00 - 22:00 hours) & 2nd Shift (22:00 - 10:00 hours).
-   Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint.

## Benefits

-   You will be trained to install, monitor, and troubleshoot network equipment.
-   Shift Allowance
-   Performance Bonus