# Senior Technical Consultant - Student Systems and Digital Transformation **Company:** [PACT Solutions](http://jobs.workable.com/companies/2WAGAYDe4PtEa2eXWsoSGR.md) **Location:** Bristol, United Kingdom **Workplace:** hybrid **Employment type:** Full-time **Department:** Systems & Integration [Apply for this job](http://jobs.workable.com/view/60175a8f-3e54-4fb1-ac35-248ae98d8146) ## Description **Location:** Bristol or Manchester (hybrid, UK/Ireland travel) **Role Type:** Permanent (full-time preferred, flexible considered) **Role Summary** Lead technical delivery across major student systems and digital transformation programmes, combining architecture, integrations, data migration and delivery leadership to ensure scalable, secure and sustainable solutions. **About PACT Solutions** PACT Solutions is a specialist consultancy working with UK higher education institutions to deliver strategy, digital transformation and operational change. We combine deep sector expertise with a collaborative, partner-first approach to deliver meaningful, lasting outcomes. **The Role** Act as a senior technical authority across complex transformation programmes, shaping technical approaches, leading workstreams and supporting clients through system implementation, integration, migration and transition activities. **What you’ll be doing** - Lead technical architecture and delivery across student systems programmes - Shape integration, migration, testing, cutover and deployment approaches - Define and assure system architecture, data models and integration patterns - Lead technical workstreams and coordinate cross-functional delivery teams - Provide technical assurance across suppliers, vendors and third parties - Translate technical complexity into clear recommendations for stakeholders - Support governance, risk management and delivery planning - Contribute to proposals, technical approaches and capability development **Our Values** Our values sit at the heart of everything we do: **Partnership**: We work with you, not for you.  **Integrity**: We do the right thing, even when it requires difficult conversations.   **Inquisitive**: We dig deeper to uncover what will truly deliver value.   **Transformative**: We focus on outcomes that create lasting, measurable improvement.   **Why join PACT?** Develop your data and consulting capability in a fast-growing consultancy, working on impactful transformation programmes across UK higher education with strong support for learning and progression. ## Requirements **Essential Skills and Experience** - Proven experience leading technical delivery on major enterprise systems implementations, upgrades, or replacements within higher education. - Experience acting as a client-side technical lead, technical design authority, senior technical consultant, solution architect, or equivalent on a significant student systems transformation. - Strong understanding of Student Information System and student lifecycle processes, including admissions, enrolment, curriculum, assessment, progression, awards, graduation, and related reporting or statutory requirements. - Experience working with enterprise Student Record or Student Information Systems such as Tribal SITS, Ellucian Banner, TechnologyOne Student Management, Thesis, Unit4 Student Management, or equivalent. - Strong understanding of systems integration, including REST APIs, SOAP, middleware, iPaaS/ESB platforms, batch interfaces, and data feeds. - Strong knowledge of data migration strategy, including data mapping, cleansing, transformation, validation, reconciliation, and quality assurance. - Experience developing, leading, or assuring technical cutover planning, including migration windows, deployment sequencing, rollback planning, dress rehearsals, and go-live readiness. - Ability to design and review architecture diagrams, data models, integration patterns, technical specifications, and supplier designs. - Experience leading technical teams or technical workstreams, including developers, analysts, testers, integration specialists, data specialists, and supplier resources. - Ability to work effectively with complex legacy estates, including bespoke integrations, local processes, reporting dependencies, and operationally critical interfaces. - Strong communication skills, with the ability to simplify complex technical concepts for non-technical stakeholders. - Strong problem-solving skills and the ability to bring structure to ambiguous or complex technical and organisational challenges. - Commercial awareness, including the ability to understand scope, manage expectations, identify delivery risks, and contribute to realistic estimates and delivery plans. - Ability to adapt technical leadership skills across different client environments, systems landscapes, sectors, and project types. **Desirable Skills and Experience** - Experience guiding organisations through significant Student Information System transformations or wider digital change programmes. - Experience with cloud platforms such as Azure, AWS, or GCP. - Familiarity with modern DevOps pipelines, release management, automated testing, and environment management. - Hands-on experience with database technologies such as SQL Server, Oracle, or similar. - Experience in Agile delivery approaches such as Scrum, Kanban, or hybrid delivery models. - Understanding of data protection regulations, including GDPR, and higher education sector compliance considerations. - Experience contributing to proposals, statements of work, client estimates, delivery plans, or consultancy business development. - Experience developing reusable consulting methods, templates, accelerators, or technical assurance approaches. - Technical certifications in cloud, architecture, integration platforms, or related disciplines. - Project management or Agile certification, such as PRINCE2, Scrum Master, or equivalent. **Qualifications** - Degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. - Relevant technical, architecture, cloud, integration, project management, or Agile certifications would be advantageous but are not essential. **Personal Attributes** - Highly collaborative and able to work across technical and non-technical teams. - Confident operating as a senior consultant in client-facing environments. - Comfortable working with autonomy, taking ownership, and building trusted client relationships. - Analytical and structured, with strong attention to detail. - Able to manage multiple priorities in a dynamic project environment. - Calm and methodical during high-risk delivery periods, including testing, migration, cutover, and go-live. - Comfortable operating in ambiguity and bringing structure to complex technical and organisational problems. - Able to balance strategic architecture with pragmatic delivery decisions. - Confident challenging suppliers, technical teams, and senior stakeholders constructively. - Willing to work beyond Student Information System projects where required, applying technical leadership skills to wider digital, data, systems integration, and business transformation assignments.