# Food Service Team Member

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Robertsdale, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/602b1180-173e-48c0-8e3f-60aebde9cec3)

## Description

The **Food Service Team Member** position typically involves a variety of duties centered around providing excellent customer service, preparing food, maintaining a clean store, and ensuring operational efficiency. Here is a general job description for a Food Service Team Member:

**Job Title:** Food Service Team Member

**Key Responsibilities:**

-   **Customer Service:**
-   Greet and assist customers as they enter the store.
-   Take customer orders and provide helpful suggestions based on their preferences.
-   Ensure that customers have an enjoyable and satisfying experience.
-   Address any customer questions or concerns with professionalism and courtesy.
-   **Food Preparation:**
-   Prepare sandwiches, wraps, salads, and other menu items according to Subway's standards.
-   Handle ingredients (meats, vegetables, sauces, etc.) and follow food safety protocols for storage and handling.
-   Toast sandwiches, prepare hot meals, and ensure proper portion sizes.
-   Maintain quality and presentation of food items.
-   **Cash Handling:**
-   Operate the point-of-sale (POS) system and process customer transactions (cash, credit, or mobile payments).
-   Accurately handle cash and provide correct change.
-   Assist with the balancing of the cash register and perform end-of-shift cash counting.
-   **Store Cleanliness and Maintenance:**
-   Keep the store clean and organized, including the dining area, restrooms, and kitchen.
-   Perform regular cleaning tasks, such as wiping down counters, sweeping, mopping, and emptying trash bins.
-   Follow all safety and sanitation procedures, ensuring a safe working environment for both customers and staff.
-   **Teamwork:**
-   Collaborate with other team members to ensure smooth operations.
-   Assist with training new team members as needed.
-   Support team efforts during busy periods and ensure the store runs efficiently.
-   **Stocking and Inventory:**
-   Restock ingredients, supplies, and other items as necessary.
-   Monitor inventory levels and communicate any shortages to management.
-   Ensure that all ingredients and materials are stored properly to maintain freshness and safety.
-   **Opening and Closing Duties (if applicable):**
-   Help with opening and closing the store, which may include setting up or breaking down equipment, cleaning, and securing the store.

**Skills & Qualifications:**

-   **Customer Service Skills:** Friendly, approachable, and focused on delivering an excellent customer experience.
-   **Team-Oriented:** Able to work well with others in a fast-paced environment.
-   **Attention to Detail:** Ensure food quality and accuracy in orders.
-   **Time Management:** Handle multiple tasks simultaneously while staying efficient.
-   **Physical Stamina:** Ability to stand for long periods and perform tasks such as lifting and moving supplies.
-   **Communication Skills:** Clear and effective communication with customers and team members.
-   **Basic Math Skills:** Able to accurately process transactions and manage cash.

## Requirements

**Job Requirements:**

-   Must be able to work in a fast-paced, customer-facing environment.
-   Availability to work flexible hours, including evenings, weekends, and holidays.
-   Previous food service or customer service experience is preferred but not required.
-   Must adhere to all health and safety regulations.

**Physical Demands:**

-   Ability to lift items weighing up to 25 pounds.
-   Standing for long periods and moving around the store.
-   Some tasks may involve bending, kneeling, or lifting.