# Collections Officer (Remote - Canada)

**Company:** [Smart Apartment Data](http://jobs.workable.com/companies/h7kwj7a7A6xnjpVG4Mq9WZ.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/604e7584-b5c4-4017-94cc-69c1da04e2ff)

## Description

[](https://vimeo.com/1057933773/3260b5ba8b)

### About the Role

We’re looking for an experienced Collections Officer who can confidently follow up on overdue accounts and work with US-based customers.

You should be persistent and firm without being aggressive, with strong English communication and follow-through.

### **What You'll Do**

-   Make outbound calls and send emails to follow up on outstanding payments.
-   Handle customer objections and payment delays professionally.
-   Follow up consistently on payment commitments.
-   Maintain accurate records and next steps.
-   Work toward daily and weekly collections targets and KPIs.

## Requirements

What We're Looking For

-   Proven collections experience is required.
-   Experience handling US customers/accounts is strongly preferred.
-   Strong spoken and written English.
-   Comfortable with high-volume outbound calls.
-   Clear, direct, and concise communicator.
-   Firm, persistent, and professional.
-   Strong follow-through and accountability.
-   Comfortable working with targets and performance metrics.

## Benefits

We offer:

-   CAD $4,000/month gross, depending on relevant experience and demonstrated collections expertise
-   Fully remote