# Team Member (Bojangles)

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Judsonia, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/60b3c89f-7e9f-4262-8ac2-57d9b6d66387)

## Description

LV Petroleum is expanding! We are currently hiring for our **Bojangles** restaurant in the **Judsonia, AR** market. The **Team Member** plays a key role in the day-to-day customer service delivery of the restaurant. Team Members help ensure top-quality customer service, operational excellence, and quality food.

**Key Responsibilities:**

### 1\. **Customer Service:**

-   Greet customers with a friendly and positive attitude.
-   Take customer orders accurately and efficiently, both in-store and at the drive-thru.
-   Address customer inquiries, concerns, and complaints with a helpful and professional approach.
-   Serve food and beverages in a timely manner, ensuring they meet Dunkin' Donuts’ quality standards.

### 2\. **Food and Beverage Preparation:**

-   Prepare food items (such as donuts, sandwiches, and baked goods) and beverages (like coffee, iced drinks, and smoothies) according to Dunkin's recipes and standards.
-   Operate kitchen equipment (such as fryers, ovens, and coffee machines) safely and efficiently.
-   Ensure all food and drinks are presented attractively and are served to customers at the correct temperature.

### 3\. **Maintaining Cleanliness:**

-   Clean and sanitize workstations, food prep areas, and customer dining areas.
-   Ensure that the kitchen and dining areas meet health and safety standards.
-   Take out the trash and maintain cleanliness throughout the restaurant.
-   Regularly restock supplies, including cups, lids, condiments, and napkins.

### 4\. **Cash Handling and Register Operations:**

-   Operate the cash register, handling payments, and providing change accurately.
-   Process credit card and mobile app transactions quickly and securely.
-   Ensure the register is balanced and handle cash according to company policies.

### 5\. **Teamwork and Communication:**

-   Work closely with other team members to ensure smooth and efficient restaurant operations.
-   Communicate clearly with coworkers and management to ensure accurate order fulfillment and customer satisfaction.
-   Assist in training new team members and share best practices for food preparation, customer service, and safety.

### 6\. **Health and Safety Compliance:**

-   Follow health and safety standards, including proper food handling and sanitation practices.
-   Maintain personal hygiene and adhere to Dunkin' Donuts’ uniform standards.
-   Report any safety hazards or maintenance issues to the manager immediately.

### 7\. **Other Duties as Assigned:**

-   Assist with opening and closing tasks, including preparing the store for the day and securing the store at night.
-   Perform any other duties assigned by the Shift Lead, Assistant Manager, or Restaurant Manager.

## Requirements

**Experience:**

-   Previous experience in food service or customer service is preferred but not required.
-   A positive attitude, enthusiasm, and a willingness to learn.

**Skills:**

-   Excellent customer service skills and the ability to communicate effectively.
-   Ability to multitask and work efficiently in a fast-paced environment.
-   Basic math skills for handling cash and processing payments.
-   Ability to work as part of a team and collaborate with others.

**Education:**

-   High school diploma or equivalent preferred, but not required.

**Physical Requirements:**

-   Ability to stand for long periods and perform physical tasks.
-   Ability to lift up to 25 pounds.
-   Ability to work in a fast-paced environment.

## Benefits

-   Weekly Pay
-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k, IRA)
-   Paid Time Off (Vacation, Sick & Public Holidays)