# Digital Account Manager

**Company:** [Digital](http://jobs.workable.com/companies/3xiRQ1z94WTW6LtSznd2pi.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Hire Digital

[Apply for this job](http://jobs.workable.com/view/60eb4a62-d95d-40eb-bee1-c437a339afe6)

## Description

We are seeking an **Account Manager (Full-time, Remote)** to support the delivery of digital content and creative projects across a portfolio of global clients.

This role focuses on managing client relationships, translating briefs into clear execution plans, and coordinating freelance talent to ensure smooth, high-quality delivery across multiple workstreams. You will act as a core operator within the client–talent ecosystem, ensuring alignment between clients, freelancers, and internal teams across fast-moving projects.

## Requirements

### Responsibilities

**ACCOUNT MANAGEMENT & CLIENT COORDINATION**

-   Manage day-to-day client relationships across assigned accounts.
-   Support onboarding and project setup for new engagements.
-   Translate client briefs into clear, structured deliverables.
-   Maintain proactive communication with clients and internal teams.

**DELIVERY COORDINATION (CREATIVE & CONTENT)**

-   Coordinate delivery across multiple project types, including:
-   Social media content and campaign assets
-   Copywriting and editorial content
-   Digital creative (ads, banners, landing pages)
-   Track timelines, milestones, and delivery progress.
-   Ensure outputs meet agreed quality standards and deadlines.
-   Escalate risks or delivery issues where needed.

**WORKFLOW & OPERATIONS SUPPORT**

-   Coordinate freelance talent across active projects.
-   Maintain structured workflows from brief to execution until delivery.
-   Ensure clarity and consistency in project briefs.
-   Support smooth day-to-day execution across accounts.

### Requirements

-   Previous experience in account management, client services, or project coordination.
-   Background in digital marketing, content, or creative environments.
-   Strong organisational and communication skills.
-   Ability to manage multiple concurrent projects.
-   Experience working with remote or freelance teams preferred.

**NICE TO HAVE**

-   Experience in agencies, creative studios, or talent platforms.
-   Exposure to social media or content production workflows.
-   Familiarity with performance-driven digital campaigns.