# Dutch Speaking Customer Service for Hospitality & Tourism -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/60fefb45-88a5-412d-9810-b67ee4785c8c)

## Description

Patrique Mercier Recruitment FR is delighted to announce a rewarding opportunity for a Dutch Speaking Customer Service Representative in the Hospitality & Tourism industry. This position is ideal for individuals who are passionate about travel and hospitality, eager to provide outstanding service to Dutch-speaking clients.

  

### Responsibilities

-   Deliver exceptional customer service to Dutch-speaking customers via phone, email, and chat regarding travel and hospitality inquiries.
-   Assist clients with booking processes, modifications, and cancellations while ensuring a seamless experience.
-   Provide information about travel destinations, accommodations, and available services, helping customers make informed decisions.
-   Handle customer complaints and feedback in a professional manner, ensuring customer satisfaction and loyalty.
-   Collaborate with travel partners and internal teams to locate solutions and enhance service delivery.
-   Maintain up-to-date knowledge of current promotions, travel policies, and company offerings.
-   Document customer interactions accurately and contribute to service improvements.

## Requirements

-   Fluency in Dutch and English, both written and spoken.
-   Experience in customer service, especially in the hospitality or tourism sector, is preferred.
-   Strong communication skills and a customer-focused attitude.
-   Ability to handle sensitive situations and solve problems effectively.
-   Proficiency in customer service software and Microsoft Office Suite.
-   Detail-oriented with excellent organizational skills.
-   Passion for travel and helping others create memorable experiences.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks