# Finnish Speaking Technical Support Advisor

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nellie

[Apply for this job](http://jobs.workable.com/view/6165c3c8-300f-4be5-bdc5-d2c3dd429ace)

## Description

Patrique Mercier Recruitment FR is a trusted recruitment agency committed to connecting talented professionals with outstanding employment opportunities. We are excited to announce an opening for a Finnish Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a desire to assist Finnish-speaking clients with their technical issues.

  

### Responsibilities

-   Provide high-quality technical support to Finnish-speaking customers through phone, email, and chat platforms.
-   Identify and troubleshoot technical issues effectively to ensure customer satisfaction.
-   Guide customers in utilizing products and services to their full potential.
-   Maintain accurate records of customer interactions and resolutions in our CRM system.
-   Work collaboratively with product and engineering teams to tackle complex issues as needed.
-   Follow up with customers to guarantee total satisfaction with the solutions provided.
-   Stay updated on product developments and industry changes to improve support services.

## Requirements

-   Fluency in Finnish and English, both written and spoken.
-   Prior experience in technical support or customer service is highly desirable.
-   Strong technical skills and troubleshooting expertise.
-   Exceptional attention to detail and problem-solving abilities.
-   Strong verbal and written communication skills, emphasizing customer care.
-   Experience with CRM systems and remote support tools is advantageous.
-   Ability to work independently and collaboratively in a team environment.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...