# Swedish Customer Support Consultant | Telecommunications Company

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Swedish

[Apply for this job](http://jobs.workable.com/view/617c71ea-19b3-4872-99a9-c54a24bbc488)

## Description

Are you fluent in Swedish and excited about the world of telecommunications? Join a leading international BPO and help customers navigate mobile networks, devices, and services.

As a Swedish Customer Support Consultant, you will handle customer inquiries related to mobile networks, services, and devices via phone and chat, troubleshoot technical issues with clear step-by-step guidance, and assist with billing, plan upgrades, and account management. Additionally, you will support the business by performing light upselling and cross-selling of relevant products and services to enhance the customer experience and drive value.

## Requirements

-   Native-level Swedish
-   Advanced English
-   Excellent communication and problem-solving skills
-   Tech-savvy and adaptable
-   EU passport holder
-   Willingness to relocate to Greece (remote work after initial setup)

## Benefits

-   Competitive monthly salary
-   14 salaries per year
-   Work fully remote all over Greece
-   Relocation support for abroad candidates (flight, administrative assistance, 4 weeks of free accommodation)
-   Private medical insurance
-   Monthly bonuses and meal vouchers
-   Indefinite duration contract
-   Opportunities for professional growth in a multicultural, telecom-focused environment