# Inside Sales Representative

**Company:** [Pj Fitzpatrick](http://jobs.workable.com/companies/syhLotbAysgxS5oAKHTtnX.md)
**Location:** Bowie, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Call Center

[Apply for this job](http://jobs.workable.com/view/61cfc993-11ff-4e99-86e3-cddd773e7983)

## Description

**Inside Sales Representative – Join P.J. Fitzpatrick’s Dynamic Team!**

P.J. Fitzpatrick, the leading name in home services, is looking for enthusiastic and driven individuals to join our **Inside Sales team**! This is your chance to be part of a company known for professionalism, integrity, and results, while building a career in a fast-paced, supportive, and fully **remote** work environment.

**Why You’ll Love This Role:**  
As an Inside Sales Representative, you’ll be the first point of contact for homeowners, helping them connect with our sales team while delivering **exceptional customer service**. You’ll receive **comprehensive training**, enjoy **performance-based bonuses**, and have **growth opportunities** within our expanding organization.

**Location:** Fully remote, but you must reside in one of the following areas: Delaware, Pennsylvania, Maryland, Virginia, DC, New Jersey, or New York

**Compensation:** $18–$20 per hour + bonuses based on performance

**What You’ll Do:**

-   Engage homeowners via phone and other communication channels to schedule appointments for our sales team
-   Use effective questioning and listening skills to provide a professional, positive customer experience
-   Follow company scripts while adding your personal touch to maintain consistent messaging
-   Identify opportunities to up-sell additional services and clearly explain product benefits
-   Address customer inquiries with accurate information and thoughtful problem-solving
-   Handle call transfers, messages, and other special telephone tasks efficiently
-   Maintain a positive demeanor while resolving concerns and conflicts
-   Build strong rapport with customers to enhance their experience
-   Collaborate with the sales team for smooth appointment scheduling and communication
-   Perform other related duties as assigned

**Who We’re Looking For:**  
If you’re motivated, personable, and passionate about helping customers while contributing to a high-performing team, this role is perfect for you!

## Requirements

**Qualifications:**

-   Strong data entry and computer skills with a typing speed of at least 40 words per minute.
-   Excellent written and verbal communication abilities.
-   Proven problem-solving skills and ability to handle multiple tasks effectively under pressure.
-   Strong interpersonal skills to build relationships with customers and team members.
-   Detail-oriented and organized, with a commitment to providing exceptional customer experiences.
-   Customer service experience

## Benefits

**Benefits Overview At PJ Fitzpatrick, we believe our team deserves the best. Thats why we offer a comprehensive benefits package that includes:**

-   Health Insurance
-   Vision Insurance
-   Dental Insurance
-   Life Insurance 401(k) with Company Match
-   Paid Training
-   PTO
-   Floating Holiday
-   PTO on your Birthday