# Card Reconciliation Officer

**Company:** [Renmoney](http://jobs.workable.com/companies/2xKnWVQCw1utVmojgh5fMH.md)
**Location:** Lagos, Nigeria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Finance and Operations

[Apply for this job](http://jobs.workable.com/view/62263e3e-6fe4-41a4-b54f-0b184ba0dd15)

## Description

**Key Responsibilities**

**Card Transaction Reconciliation**

-   Perform daily reconciliation of card transactions across all payment channels, including:

                POS Transactions

                ATM Transactions

                Web/IPG Transactions

               Credit Card Transactions

               Agency Banking Transactions

               Other Digital payments transactions

-   Reconcile transactions between:

             Mambu

            Card Management System

            Payment Switches (Interswitch, Mastercard, etc.)

            Settlement Banks

            Internal General Ledger accounts

-   Ensure all reconciliation activities are completed within the approved Service Level Agreements (SLAs).

**General Ledger Reconciliation**

-   Reconcile all card-related General Ledger (GL) accounts on a daily basis.
-   Monitor outstanding balances and investigate unreconciled items.
-   Ensure suspense and settlement GLs are cleared promptly.
-   Maintain reconciliation schedules and supporting documentation.

**Exception Management**

-   Investigate and resolve reconciliation breaks and settlement discrepancies.
-   Track aged outstanding items until resolution.
-   Escalate unresolved exceptions in accordance with established procedures.
-   Coordinate with internal and external stakeholders to resolve exceptions within agreed timelines.

**Settlement Validation**

-   Validate settlement reports received from payment schemes, payment switches, and settlement banks.
-   Confirm settlement amounts agree with transaction processing records.
-   Identify duplicate settlements, missing settlements, failed settlements, and settlement variances.
-   Monitor settlement timelines and ensure prompt escalation of delays.

**Reporting**

Prepare and distribute:

-   Daily Card Reconciliation Report
-   Outstanding Reconciliation Items Report
-   Settlement Exception Report
-   GL Reconciliation Report
-   Aged Outstanding Items Report
-   Monthly Management Reconciliation Dashboard
-   Operational Loss Report (where applicable)

**Operational Risk & Control**

-   Ensure compliance with approved reconciliation procedures and internal control standards.
-   Identify operational control weaknesses and recommend improvements.
-   Maintain complete audit trails for all reconciliation activities.
-   Report operational incidents, control breaches, and suspected fraudulent activities promptly.

**Process Improvement**

-   Recommend automation opportunities for reconciliation activities.
-   Participate in User Acceptance Testing (UAT) for new card products and system enhancements.
-   Contributes to the continuous improvement of reconciliation processes and controls.

## Requirements

**Experience**

-   Minimum of 2–4 years' experience in Banking Operations, Card Operations, Reconciliation, Settlement, Finance Operations, or Electronic Payments.
-   Experience in card reconciliation within a commercial bank, fintech, or payment service provider is an added advantage.

**Technical Knowledge**

-   Good understanding of card transaction lifecycle and settlement processes.

·       Knowledge of payment schemes such as Interswitch, Mastercard, NIBSS

-   Understanding of General Ledger reconciliation.
-   Knowledge of electronic payment operations.
-   Familiarity with Core Banking Systems (e.g., Mambu) is an advantage.
-   Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.