# Front Office Agent Parian Chronicle Destination by Hyatt

**Company:** [SWOT Hospitality Management Company](http://jobs.workable.com/companies/eyjxnBqyLy69kRKrMfzunJ.md)
**Location:** Paros, Greece
**Workplace:** on site
**Department:** FO

[Apply for this job](http://jobs.workable.com/view/624fca98-13c5-4c36-a00f-22edf375c3a3)

## Description

SWOT Hospitality is excited to announce an opening for the position of

**Front Office Agent**

at the Kampos Paros hotel, part of the Hyatt brand.

## Requirements

As a Front Office Agent, your responsibilities will include but are not limited to:

-   Providing exceptional service to guests upon arrival and throughout their stay, focusing on check-in and check-out procedures.
-   Welcoming guests and conducting the registration process, ensuring that all necessary identification and payment details are obtained in accordance with hotel policies.
-   Managing guest inquiries, resolving issues promptly to ensure overall guest satisfaction.
-   Assisting in upselling hotel services and promotions to enhance revenue.
-   Coordinating with various hotel departments to ensure seamless service delivery.
-   Maintaining thorough knowledge of hotel amenities and local attractions to provide accurate information to guests.
-   Adhering to company policies and procedures regarding guest accommodations and reservations.

  

Qualifications:

-   Degree in Hospitality Management or a related field is preferred.
-   Previous experience as a Front Office Agent or similar role in the hospitality industry.
-   Strong communication skills, fluency in English is essential; knowledge of additional languages is a plus.
-   Customer-oriented with a friendly and professional demeanor.
-   Proficiency in hotel management software (PMS) is desirable.
-   Attention to detail and organizational skills.

## Benefits

-   Dynamic, friendly and supportive working environment
-   Opportunities for career development within the company
-   Continuous training and development
-   Work with the best professionals in tourism industry

**why SWOT…**

-   We are leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts.
-   We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
-   We will give you the opportunity to work with the best practitioners from Greek hospitality market.
-   We offer stability and career prospects in a transparent working environment.
-   We work with the best professionals in the tourism industry.