# Dutch Speaking Customer Service for Energy (Oil & Gas) -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/6344ffb3-25ee-40f6-bec5-e855d9e93920)

## Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative in the Energy sector, specifically within the Oil & Gas industry. This role is based in Athens, Greece, and is ideal for individuals who are eager to contribute to a dynamic sector while delivering excellent service to clients.

  

### Responsibilities

-   Provide exceptional customer service to Dutch-speaking clients in the Oil & Gas industry through various communication channels including phone, email, and chat.
-   Assist customers with inquiries regarding products, services, and account management.
-   Handle complex customer issues and resolve complaints effectively while ensuring customer satisfaction.
-   Maintain extensive knowledge of company offerings, energy solutions, and industry regulations.
-   Document all customer interactions thoroughly for compliance and service improvement.
-   Collaborate with technical and sales teams to provide comprehensive support to customers.
-   Stay informed about industry trends and changes to provide accurate information to clients.

## Requirements

-   Fluency in Dutch and English, both written and spoken.
-   Experience in customer service, preferably in the Oil & Gas or related sectors.
-   Strong communication and interpersonal skills.
-   Problem-solving capabilities with the ability to manage complex customer issues.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with excellent organizational skills.
-   A basic understanding of the energy sector and its dynamics is an advantage.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks
