# Client Onboarding Specialist | Remote | OTE 1200 - 1500 USD

**Company:** [Puulse Marketing](http://jobs.workable.com/companies/5GDxtwwpJR3DrFdpzJWZif.md)
**Location:** Remote
**Workplace:** remote

[Apply for this job](http://jobs.workable.com/view/651a2118-f7ce-4556-91f3-cd2760041221)

## Description

As a Client Implementation & Onboarding Specialist at Puulse AI, you are the critical link between the Sales hand-off and the final website launch. You will manage the entire post-sale customer journey: from gathering business requirements and branding assets to presenting site previews and securing final payment.

We are looking for a high-energy, project-minded professional who can lead US-based business owners through a technical process with clarity, authority, and exceptional service.

### Key Responsibilities

### Customer Hand-offs

Take ownership of new accounts immediately after the sale is closed; introduce the onboarding roadmap and set expectations.

### Information Gathering

Consult with clients to collect all necessary content, images, and brand guidelines required for their AI website build.

### Build Management

Work closely with the technical build team to ensure the project stays on schedule and aligns with the client’s vision.

### Site Previews & Feedback

Conduct professional video walkthroughs of the completed website, managing revisions and obtaining final approval.

### Financial Closing

Responsible for the final collection of payments and ensuring billing accounts are correctly established.

### CRM Hygiene

Maintain detailed, real-time updates in the CRM to ensure the entire team has visibility into the project status.

### Compensation & Work Structure

-   **Base Pay:** $5.50 USD per hour
-   **On-Target Earnings (OTE):** $1,200 – $1,500 USD per month, inclusive of commissions and performance bonuses
-   **Hours:** Full-time, 40 hours per week
-   **Schedule:** US Business Hours (EST/PST). Candidates must be flexible, as schedules may shift based on customer volume
-   **Classification:** Independent Contractor

## Requirements

### English Proficiency

Near-native level of spoken, written, and comprehension English. You must be comfortable and articulate on live video calls with US clients.

### Technical Aptitude

Experience with SaaS tools, CRMs, and a quick learning curve for AI-driven website platforms.

### Project Management Skills

Ability to manage multiple client timelines simultaneously without losing track of details.

### Professionalism

High level of emotional intelligence and the ability to handle high-value customers.

### Required Equipment

To maintain our standard of professional service, you must have:

-   High-speed, stable internet connection with backup options
-   Professional noise-cancelling headset capable of eliminating background noise during client calls
-   High-definition (1080p) web camera for professional video conferencing
-   Quiet, dedicated home office environment

## Benefits

-   Performance-based bonuses and commission opportunities
-   Fully remote work environment
-   Opportunity to join a fast-growing AI-focused company
-   Hands-on experience working directly with US-based business owners
-   Ongoing exposure to SaaS tools, CRM systems, and AI-driven platforms
-   Career growth opportunities as Puulse AI expands
-   Collaborative and supportive team environment
-   Ongoing coaching, onboarding, and process support