# Spanish Speaking Customer Support for Online Streaming Service -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Spanish

[Apply for this job](http://jobs.workable.com/view/653f991e-f015-45d4-84a3-07f3a8f15da3)

## Description

Patrique Mercier Recruitment FR is focused on connecting talented professionals with exciting career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for an Online Streaming Service. This role is ideal for individuals who are passionate about entertainment and technology, and who enjoy assisting Spanish-speaking customers with their streaming needs.

  

### Responsibilities

-   Provide exceptional customer support to Spanish-speaking clients regarding online streaming services through phone, email, and chat.
-   Assist customers with inquiries related to subscriptions, account management, and content recommendations.
-   Resolve customer complaints and technical issues to ensure a seamless streaming experience.
-   Document and track customer interactions accurately and manage follow-up communications.
-   Collaborate with technical teams to address complex customer issues and improve service delivery.
-   Stay updated on the latest content available on the platform and inform customers about new releases and features.
-   Gather customer feedback to contribute to service enhancements and product development.

## Requirements

-   Fluency in Spanish and English, both written and spoken.
-   Experience in customer service, preferably in the entertainment or technology sector.
-   Strong communication skills with a focus on providing excellent customer experiences.
-   Ability to handle technical issues and guide customers through problem resolution.
-   Proficient in customer support software and familiar with online streaming platforms.
-   Detail-oriented with effective multi-tasking skills in a fast-paced environment.
-   Flexibility to work varied hours, including evenings and weekends as needed.

## Benefits

-    Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks