# Front Desk Representative(3 Months contract)

**Company:** [Experts Plus Recruitment Services](https://jobs.workable.com/companies/4gYviqrYksJarKRgzBj92E.md)
**Location:** Dubai, United Arab Emirates
**Workplace:** on site
**Employment type:** Temporary
**Department:** Automotive

[Apply for this job](https://jobs.workable.com/view/6577b353-a8fb-42a8-93e1-963e50b8dace)

## Description

We are urgently looking for a polished and organized Front Desk Agent to be the first point of contact in a automotive showroom, for one of our clients based in Dubai, UAE.

This role is temporary for 3 Months and is not focused on customer service recovery but on managing the front-of-house professionally while handling administrative tasks and outbound calling activities to support the sales team.

## Requirements

Key Responsibilities:

-   Front Desk Management: Greet visitors and walk-in clients with a professional demeanor, determine their needs, and direct them to the appropriate sales executive or department.
-   High-Volume Calling: Conduct outbound calls to potential leads for appointment setting, follow up on service reminders, and update client records regarding new vehicle arrivals.
-   Data Entry & Excel: Maintain and update daily showroom logs, visitor trackers, and lead databases. Use Excel to compile daily reports on walk-ins, call conversions, and appointment schedules.
-   Lead Qualification: Gather initial information from visitors and callers to qualify leads before passing them to the sales floor.
-   Administrative Support: Assist the sales team with paperwork, filing, and organizing client documentation.

Required Skills & Qualifications:

-   Experience: Minimum 1-2 years of experience in a front desk, reception, or administrative role (automotive or luxury retail background preferred).
-   Excel Proficiency: Must be proficient in Microsoft Excel (creating spreadsheets, data entry, basic formulas, and filters).
-   With SAP experience in Automotive industry.
-   Calling Skills: Comfortable making high-volume outbound calls and speaking clearly on the phone.
-   Professionalism: Well-presented, punctual, and able to handle a fast-paced showroom environment