# Technical Service Engineer

**Company:** [Cesna Recruitment](null/companies/x4yVvovTQjfSkpaaXrMrwp.md)
**Location:** Johns Creek, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** US Team

[Apply for this job](null/view/65cec949-ef5f-49d4-8c70-5ab18dba4f5e)

## Description

Technical Service for North America Customers

· Support technical responses to customers (VOC and Claims)

· Support product quality certification (Documentation, sample testing, plant trials)

. Support new product demand development (Inquiry review, product promotion)

. Conduct steel market analysis and steel trend investigation

## Requirements

· Bachelor’s or Master’s degree in Engineering (preferably in Metallurgy or Material Science)

. 1~3 years of experience in technical services or steel industry (preferred)

. Professional business etiquette and positive attitude

· Strong communication skills and customer service oriented

· Engineering mindset and problem-solving skills

· Fluent in English and Korean with native-level English proficiency

· Proficient in MS Office applications

. Ability to travel and a valid driver's license

## Benefits

Comprehensive health insurance, 401K, PTO, paid holidays, sick days