# Slovak Speaking Reservations Agent For Booking.com - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** TTG

[Apply for this job](http://jobs.workable.com/view/669475ff-22d0-4c1d-88ba-fe7724008cb2)

## Description

Mercier Consultancy Group is looking for a Slovak Speaking Reservations Agent to join their team supporting Booking.com's operations in Greece. This is a fantastic opportunity to work in the travel and hospitality industry, providing excellent service to Slovak-speaking customers and helping them with their accommodation reservations.

  

### Key Responsibilities

-   Assist Slovak-speaking clients with accommodation bookings via phone, email, and chat.
-   Provide clear and accurate information about properties, pricing, and Booking.com policies.
-   Manage booking changes, cancellations, and special requests efficiently and professionally.
-   Resolve customer inquiries and complaints with a focus on customer satisfaction.
-   Maintain accurate records of customer interactions and bookings in Booking.com's reservation system.
-   Collaborate with team members to ensure high service quality and customer satisfaction.

## Requirements

-   Fluency in Slovak (spoken and written) is required; proficiency in English is an advantage.
-   Previous experience in reservations, customer service, or hospitality is preferred.
-   Strong communication skills with a customer-centric approach.
-   Ability to use online booking and CRM systems effectively.
-   Capable of handling stressful situations with patience and professionalism.
-   Willingness to work in Greece; relocation assistance may be available.
-   Self-motivated and able to work both independently and within a team.

## Benefits

1.  Competitive Monthly
2.  Fully Paid Relocation Package
3.  Monthly Performance Bonus
4.  Fully Paid Training
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...