# French Speaking Customer Support for Social Media

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nellie

[Apply for this job](http://jobs.workable.com/view/67446d5d-b417-4aaf-928d-88775cd25bd1)

## Description

Patrique Mercier Recruitment FR is focused on connecting skilled professionals with exciting career opportunities in the digital world. We are currently seeking a French Speaking Customer Support Representative for Social Media. This role is perfect for individuals who are passionate about social media and customer engagement, and who enjoy assisting French-speaking clients through various online platforms.

  

### Responsibilities

-   Provide exceptional customer support to French-speaking clients via social media channels, including Facebook, Twitter, and Instagram.
-   Respond to customer inquiries, comments, and concerns in a timely and professional manner.
-   Engage with customers to build relationships and enhance brand loyalty.
-   Monitor social media platforms for customer feedback and relevant conversations.
-   Collaborate with marketing and communication teams to ensure consistent messaging and service quality.
-   Document customer interactions accurately and report on trends and customer feedback for service improvement.
-   Stay informed about the latest social media trends and best practices to ensure effective communication.

## Requirements

-   Fluency in French and English, both written and spoken.
-   Experience in customer service, particularly through social media platforms.
-   Strong communication and interpersonal skills with a focus on customer engagement.
-   Familiarity with social media management tools and customer relationship management (CRM) systems.
-   Ability to handle multiple tasks simultaneously and maintain high attention to detail.
-   Proactive problem-solving skills and the ability to manage customer issues effectively.
-   Willingness to work flexible hours, including evenings and weekends as needed.

## Benefits

-    Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks