# Italian-Speaking Customer Service for Consumer Goods Company in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Italian

[Apply for this job](http://jobs.workable.com/view/67af3a54-524a-400e-84e2-c12f8f2f5cff)

## Description

Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for an Italian-Speaking Customer Service Representative for a well-known Consumer Goods Company in Greece. This role is tailored for individuals passionate about customer service within a dynamic consumer-focused environment.

  

### Responsibilities

-   Provide exceptional customer service to Italian-speaking customers via phone, email, and other communication channels.
-   Assist clients with inquiries related to consumer products, order management, and fulfillment processes.
-   Respond to customer complaints and inquiries with professionalism and empathy, striving for effective solutions.
-   Maintain a comprehensive understanding of company products and services to offer accurate information.
-   Document customer interactions systematically to improve service delivery and customer satisfaction.
-   Collaborate with internal teams to address and resolve complex issues as they arise.
-   Contribute to continuous improvement initiatives to enhance customer experience.

## Requirements

-   Fluency in Italian and English, both written and spoken.
-   Experience in customer service, ideally within the consumer goods sector.
-   Strong communication skills with an emphasis on client satisfaction.
-   Capability to handle sensitive information with discretion and professionalism.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with good organizational skills.
-   A proactive attitude and ability to work well in a team-driven environment.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks