# Cloud Network Engineer

**Company:** [Thrive](http://jobs.workable.com/companies/8R7yxW6u1JJfoUiUAEMTEk.md)
**Location:** North Bergen, United States
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Cloud

[Apply for this job](http://jobs.workable.com/view/67f177b5-a790-4f1c-8c86-b4cf07d1e962)

## Description

**Position Overview** 

The Cloud Services Network Engineer supports the Thrive Cloud platform by assisting with day-to-day network operations, firewall administration, troubleshooting, and project delivery. This role is suitable for an engineer with approximately 2–3 years of hands-on networking experience, a strong CCNA-level understanding of networking fundamentals, and good practical experience working with Fortinet firewalls. The role will work closely with senior network engineers to maintain reliable, secure, and well-documented network services across Thrive environments. 

**Required Qualifications & Experience** 

-   2–3 years of hands-on experience in network support, network administration, or junior network engineering 

-   Cisco CCNA certification or equivalent CCNA-level networking knowledge 

-   Good practical experience administering Fortinet firewalls, including policies, NAT, VPNs, and basic troubleshooting 

-   Experience supporting LAN, WAN, firewall, and internet connectivity issues in a business or service provider environment 

-   Degree, diploma, apprenticeship, or equivalent practical experience in information technology, networking, or a related field 

  
**Primary Responsibilities** 

-   Assist with the day-to-day support, maintenance, and monitoring of Thrive Cloud network infrastructure 

-   Support Fortinet firewall administration, including firewall policies, address objects, NAT rules, VPN configuration checks, and log review 

-   Troubleshoot common network issues involving routing, switching, DNS, DHCP, VLANs, VPNs, and firewall access rules 

-   Work with senior engineers to implement approved network changes and project tasks 

-   Follow change control processes, document work clearly, and update tickets with accurate technical notes 

-   Participate in incident response and escalation activities, with guidance from senior network engineers where required

## Requirements

**Required Technical Competencies** 

**Core Networking Knowledge** 

-   Solid understanding of TCP/IP, subnetting, VLANs, routing, switching, DNS, DHCP, NAT, and basic network security concepts 

-   Working knowledge of common switching concepts such as ARP, STP, trunks, access ports, EtherChannel/LACP, and basic redundancy 

-   Basic routing knowledge including static routing, default routes and BGP 

-   Ability to use common troubleshooting tools such as ping, traceroute, packet capture, interface counters, logs, and monitoring dashboards 

**Fortinet Firewall Experience** 

-   Good hands-on experience with FortiGate firewall administration and troubleshooting 

-   Ability to review and update firewall policies, address objects, services, schedules, and security profiles under guidance 

-   Understanding of source NAT, destination NAT, VIPs, and basic policy troubleshooting 

-   Experience supporting site-to-site IPSec VPNs, including phase 1 and phase 2 checks, tunnel status, and log review 

-   Awareness of Fortinet features such as virtual domains, high availability, FortiAnalyzer, and FortiManager is desirable 

**Equipment and Infrastructure Experience** 

-   Experience supporting Cisco switches and routers in access, distribution, or small datacenter environments 

-   Basic experience with rack-mounted network hardware, cabling standards, patching, and datacenter support processes 

-   Experience using monitoring tools such as SolarWinds, PRTG, N-able, or similar platforms to identify and investigate alerts   
    **Soft Skills** 
-   Clear verbal and written communication skills, including the ability to explain technical issues in tickets and handovers 

-   Willingness to learn from senior engineers and follow established standards, processes, and change controls 

-   Good troubleshooting mindset with attention to detail and the ability to work through issues methodically 

-   Ability to work collaboratively in a team environment and escalate appropriately when additional support is required 

Base Salary Range: $80K -$115K (bonus eligible)

Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.