# Healthcare Business Development & Billing Support Specialist

**Company:** [Winning Assistants](http://jobs.workable.com/companies/wrCHRawtCjDH2QcsHD7Vpp.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/69277627-0a8e-4e57-81d2-3f68d3ecc2d8)

## Description

**Job Title: Healthcare Business Development & Billing Support Specialist \[SL-E\]**

**Position type: Full-time**

**Work Schedule: Monday to Friday | 8:00 AM – 5:00 PM MDT**

**Pay Rate: 6-7 USD per hour**

**Location: Remote - Philippines**

### Client Overview and Job Summary 

Our client is a growing U.S.-based healthcare company focused on expanding access to hearing care by building partnerships between optometry and audiology practices.

This is primarily a business development and appointment-setting role (approximately 75%), with the remaining 25% focused on billing, insurance verification, and healthcare administrative support.

A key focus of the role is outbound business development. You should be confident in picking up the phone, initiating conversations with prospective partners, reaching business owners and decision-makers, generating interest, and booking qualified meetings for the client.

### Key Responsibilities

### Business Development & Appointment Setting -  Approximately 75%

-   Conduct outbound calls and email outreach to optical centers, optometry practices, audiology centers, and other prospective partners.
-   Research and identify partnership opportunities in Arizona and across the U.S.
-   Connect with business owners and decision-makers, introduce partnership opportunities, and generate interest.
-   Qualify prospects and schedule partnership meetings for the client to close.
-   Maintain consistent outbound activity and professionally follow up with prospects.
-   Track leads, outreach activities, follow-ups, and appointments accurately.
-   Help develop an organized and repeatable outreach process.
-   Recommend CRM, lead-generation, or outreach tools that can improve efficiency and results.
-   Proactively identify new opportunities and strategies for business growth.

### Medical Billing & Insurance Support - 25%

Approximately **25% of the role** may involve intermittent billing and insurance-related tasks.

-   Assist with medical billing and insurance verification.
-   Use Availity for billing and insurance-related processes.
-   Support billing related to hearing aid fitting procedures.
-   Maintain accurate billing and administrative records.
-   Provide healthcare administrative support as needed.

## Requirements

### Requirements

-   At least **2 years of experience in outbound sales, business development, lead generation, appointment setting, or a similar role.**
-   Proven experience with **cold calling and outbound email outreach.**
-   Comfortable initiating conversations with business owners, practice leaders, and other key decision-makers.
-   Strong ability to **build rapport, generate interest, qualify prospects, handle initial objections, and secure appointments.**
-   Excellent written and verbal English communication skills.
-   Proficiency with **Google Workspace**, particularly Google Sheets, Docs, Gmail, and Calendar.
-   Resourceful and comfortable suggesting improvements to tools, workflows, and outreach processes.
-   Adaptable and able to balance business development responsibilities with occasional billing and administrative tasks.
-   Strong sense of ownership with a proactive**, get-it-done mindset.**

### Nice to Have

-   Experience with **Availity, medical billing, insurance verification, or insurance eligibility checks**.
-   Previous experience supporting a **U.S.-based healthcare company or medical practice.**
-   Healthcare administrative experience, particularly within **optometry, audiology, hearing care, or related specialties.**
-   Experience with **HubSpot, Copper, Grasshopper, Google Voice, or similar CRM and VoIP platforms.**
-   Experience developing, documenting, or improving outbound sales and lead-generation processes.
-   Familiarity with **B2B healthcare partnerships or business development targeting medical practices.**

### Tools & Platforms

Google Workspace | Grasshopper | Availity | HubSpot | Copper | Google Voice

  
  

### Basic Requirements

-   Must speak and write English clearly and professionally.
-   Must have relevant work experience.
-   Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
-   Must be available to attend video meetings with camera on when required.

### Technical Requirements

-   Computer: Reliable laptop or desktop computer.
-   Internet: Stable high-speed internet connection (minimum 25 Mbps).
-   Audio: Noise-canceling headset.
-   Video: Working webcam for virtual meetings.
-   Workspace: Quiet and professional work environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.