# Fraud Analyst - L2 (Banking) - Remote then Onsite Kuwait

**Company:** [Capitex](http://jobs.workable.com/companies/fyTvohmgE6kgzHevx5YsFc.md)
**Location:** London, United Kingdom
**Workplace:** hybrid
**Employment type:** Contract

[Apply for this job](http://jobs.workable.com/view/693e84e5-8205-470d-8f2d-40e680db3a66)

## Description

**ABOUT THE ENGAGEMENT**

Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.

This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term. Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.

**THE ROLE**

As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst. You will own the complex end of the alert queue: cases escalated from L1, multi-account and multi-channel patterns, and decisions that need judgement rather than playbook.

**WHAT YOU WILL DO**

\-      Investigate and disposition escalated fraud alerts and cases across digital channels - online and mobile banking, cards, payments and account takeover.

\-      Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first-party and friendly fraud.

\-      Make and document risk decisions - block, restrict, release, escalate - within the bank's fraud risk appetite and SLAs.

\-      Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift.

\-      Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection.

\-      Support case documentation to an evidential standard, including input to SAR/STR referrals where required.

## Requirements

**WHAT WE ARE LOOKING FOR**

\-      4+ years in fraud operations within banking or payments, with at least 2 years at L2/escalation/investigation level.

\-      Hands-on experience with enterprise fraud monitoring platforms (for example FICO Falcon, NICE Actimize, SAS Fraud Management or equivalent) and case management tools.

\-      Strong working knowledge of digital banking fraud typologies and controls in a real-time environment.

\-      Sound, defensible decision-making under SLA pressure, and clear written case narration in English.

\-      Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6.

\-      GCC banking experience and Arabic language skills are a plus, not a requirement.

**ENGAGEMENT DETAILS**

\-      6-month consultancy agreement with Capitex, with extension possible on client renewal.

\-      Competitive all-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase.

\-      Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer-of-record partner.

\-      Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.

\-      Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage.

**SCREENING QUESTIONS (WORKABLE)**

\-      The role is delivered onsite at the client's Kuwait City offices from Month 3 to Month 6. Are you able and willing to relocate to Kuwait for this period, with accommodation supported by a housing allowance? (Yes/No - disqualify on No)

\-      Are you available to commence in August 2026? If you have a notice period, what is it? (Short answer)

\-      Which enterprise fraud monitoring platform(s) have you used hands-on at alert/case level, and for how long? (Short answer)

\-      Describe briefly one complex fraud case you investigated at escalation level and the decision you made. (Paragraph)

\-      Do you hold a passport with at least 12 months' validity remaining? (Yes/No)