# IT Executive

**Company:** [Homey](http://jobs.workable.com/companies/ugggScnSuJboNrE3XRWX2r.md)
**Location:** Colombo, Sri Lanka
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/6ad0181c-28d8-4e43-b542-add6081d07f7)

## Description

We are looking for an IT Executive to manage day-to-day IT operations, user support, and basic infrastructure administration.

This role ensures staff have reliable access to devices, systems, networks, and tools while maintaining security and uptime.

### Role Summary

You will be responsible for user support, network maintenance, endpoint security, IT asset tracking, and vendor coordination. This is a hands-on role suited for someone who enjoys troubleshooting, maintaining systems, and ensuring secure digital operations.

## Requirements

### Key Responsibilities

-   Provide Level 1 and Level 2 IT support for all Colombo office staff
-   Administer Google Workspace and Microsoft 365 user and group management
-   Manage office LAN, Wi-Fi, internet connectivity, and uptime
-   Firewall setup, configuration, monitoring, and security management
-   VPN implementation, access management, and user support
-   IT security monitoring, risk management, and vulnerability management
-   Asset management and maintaining accurate hardware and software inventories
-   Onboarding and offboarding of devices and software
-   Endpoint management and DLP (Data Loss Prevention) implementation and enforcement
-   Handle full device and access lifecycle for joiners, movers, and leavers per the Homey JML Policy
-   Provision and decommission accounts and software licences on onboarding and offboarding
-   Conduct periodic asset audits and coordinate hardware procurement and disposal
-   Support backup verification, IT documentation, and audit evidence preparation
-   Coordinate with vendors, ISPs, and managed service providers on issues and SLAs
-   Contribute to the IT components of the Homey BCP/DR Plan (HTL-BCP-01)

### Requirements

-   2 to 4 years of experience in an IT support, IT operations, or systems administration role
-   Strong working knowledge of Windows and/or macOS environments at an enterprise administration level
-   Solid networking knowledge including LAN, Wi-Fi, VPN, DNS, DHCP, and firewall administration
-   Hands-on experience configuring and monitoring firewalls
-   Experience administering Google Workspace and/or Microsoft 365
-   Practical experience with endpoint MDM platforms (Intune, Jamf, or equivalent)
-   Working knowledge of DLP policy implementation and enforcement
-   Strong troubleshooting and prioritisation skills
-   High ownership mindset and clear communicator across technical and non-technical audiences

### Nice-to-Have

-   Experience with ticketing tools such as Jira or Freshservice
-   Familiarity with endpoint management tools such as Intune or Jamf
-   Basic knowledge of cloud platforms such as AWS, GCP, or Azure
-   Experience in tech or service-based companies

## Benefits

-   **Competitive Salary:** Commensurate with experience. Paid in GBP with a UK contract.
-   Opportunities for high-level professional development and organizational influence.
-   Supportive work environment with a focus on work-life balance and employee well-being.