# French-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/6b0f1cd9-bb08-4db9-b8d2-0ec7b5d31837)

## Description

Mercier Consultancy MD is pleased to announce an exciting opportunity for French-Speaking FinTech Customer Experts to join our growing team in Greece. This role involves delivering exceptional customer support to French-speaking clients within the financial technology sector, with the benefit of sponsored relocation to Greece.

  

### Key Responsibilities

-   Provide excellent customer service and support to French-speaking FinTech clients via phone, email, and chat.
-   Handle customer inquiries related to financial products, transactions, account management, and technical issues.
-   Accurately document customer interactions and maintain updated records in CRM systems.
-   Work collaboratively with other teams to resolve challenges and improve service standards.
-   Keep up-to-date with developments in the FinTech industry, including product updates and compliance requirements.
-   Suggest insights for continuous improvement to enhance customer satisfaction.

## Requirements

-   Fluency in French (both spoken and written) is mandatory; proficiency in English is preferred.
-   Experience in customer service, especially within FinTech or financial services, is highly desirable.
-   Strong communication skills, problem-solving abilities, and a customer-centric approach.
-   Ability to work effectively under pressure in a fast-moving environment while managing several tasks simultaneously.
-   Familiarity with CRM software and digital customer support platforms.
-   Willingness to relocate to Greece with relocation costs covered.
-   Attention to detail, professional demeanor, and adaptability to changes.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...