# Remote intake Specialist

**Company:** [Grace Community Care and Homes Inc.](http://jobs.workable.com/companies/hPXaJQMsHEetynMMWR1tHx.md)
**Location:** Remote
**Workplace:** remote

[Apply for this job](http://jobs.workable.com/view/6b2c4e6a-2c54-421b-95b3-1502277987fc)

## Description

**ay:** $18.75 - $22.00 per hour

Job description:

**Schedule:** Monday–Friday, 9:00AM-6:00PM  
**Location:** Remote or Hybrid

**Role Summary**

Grace Community Care & Homes is seeking a dependable and compassionate **Intake Coordinator** to manage new client intakes during after-hours. You’ll help families complete eligibility forms, verify Medicaid enrollment, and prepare cases for the day team to process.

**Responsibilities**

-   Answer calls, emails, and messages prospective clients and support coordinators
-   Conduct scheduled Housing Supports and DDD intakes via phone
-   Enter data into HMIS or intake tracking systems
-   Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
-   Prepare intake documentation for Prior Authorization and Billing teams
-   Maintain confidentiality and ensure HIPAA compliance

**Qualifications**

-   Experience in healthcare, social services, or community-based programs preferred
-   Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus
-   Strong communication and documentation skills
-   Self-motivated, dependable, and able to work independently
-   Tech-friendly (Therap, Acuity, Google Workspace)
-   Prior experience in **Medicaid, DDD, or human services intake** strongly preferred
-   Detail-oriented with excellent written and verbal communication
-   Comfortable with data entry and client tracking systems (MS Office, HMIS, Electronic Records Systems)
-   Able to maintain confidentiality and follow HIPAA guidelines
-   High school diploma or associate’s degree minimum

Job Type: Full-time

Benefits:

-   401(k)

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k, IRA)
-   Paid Time Off (Vacation, Sick & Public Holidays)